GameStop is a home base for gamers, offering new and used video games, consoles, and accessories for all major systems, including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles and apparel. Customers can sell or trade their old items for cash or store credit. Reviews of the customer service experience vary. Some customers report unbelievably well treatment, describing staff as welcoming, patient, helpful, passionate, and a perfect fit for the role. Specific positive interactions include employees taking time to help and successfully price-matching items. However, other experiences note that staff can be okay at best, with one report of an employee lacking knowledge about a specific product and being only somewhat helpful. The selection is described as enough for a casual gamer, though some locations may be in an obscure place.
The customer service at this place when I went was nothing short of welcoming and patient with me. I appreciate the employees taking the time to help me out. I will be coming back. Thank you guys!
December 2024
Girl worker did not know what a Nintendo console NES Mini was and was not able to search for it on her system even though It is on their website. She was somewhat helpful in mentioning other establishments who could better fulfill my shopping needs.
September 2024
Can't say much about the location. It's in a bit of an obscure place, but the selection should be enough for your casual gamer.
