The Hilton Chicago is an amazing hotel in a very good, great location, within walking distance of many main attractions, restaurants, and parks like Millennium Park. The hotel itself is beautiful inside and out, and very safe with visible security. The staff are wonderful, kind, courteous, and possibly the best.
Rooms are overall in excellent shape, not dated, and everything works. They are described as both spacious and a touch small but acceptable, with comfortable beds, though some find them a bit rough. A notable issue for some guests is that the temperature in the room can stay too hot. The hotel features an Irish pub with great food, drinks, and ambience, though it can be pricey. Breakfast is also available, though subject to closures.
A major point for future travelers is the cost of parking, which is not included and can be a shock, with hotel self-park at $65 and valet at $85, though cheaper self-park exists nearby. The mandatory destination fee is also cited as ridiculous and unreasonable. The pool water is noted as a bit cold. The hotel serves as a very nice venue for events and is exquisitely decorated for holidays, contributing to a pleasant stay.
Service was great, Ula was lovely. Really enjoyed the my stay.
October 2026
This hotel blew my mind!!! Amazing ! Sam from “check in” was outstanding and super friendly!!! She made my stay enjoyable and answered all the question I had for her! Beautiful location and the tourism around the hotel is great
October 2026
We are here on the day of the Chicago Marathon and it was full to the brim but everything was great, the place reminded us of Backrooms ha 😀
