Kinzie Hotel offers a cozy and comfortable stay, located just a five-minute walk from the House of Blues and the Riverwalk, making it a perfect spot for visitors looking to explore downtown Chicago. The hotel features a pet-friendly policy, accommodating families, especially those attending local events like weddings. Guests often praise the attentive and well-informed staff, who are quick to assist and create a welcoming atmosphere. However, some reviews mention issues with the complimentary breakfast, indicating that its quality could use improvement. While the hotel provides essential amenities, there were some concerns about communication regarding package deliveries, with one guest feeling ignored after a delivery issue. Nevertheless, many visitors appreciate the safety measures in place, such as elevator access requiring a room card. Overall, Kinzie Hotel is recommended for its great location, friendly staff, and decent accommodations, making it a solid choice for those visiting the city.
As someone who read all of the negative reviews on a majority of the hotels downtown I finally just picked one that didn’t mention bedbugs. I’m happy I chose this one! Was a great stay! The man who checked us in was super friendly and room was nice!
February 2026
Was not told about the height restriction to when using valet service. New provider than our previous visits which did not have an issue.
February 2026
We loved it! Staff was nice amd professional. Room was spotless and did have a mini fridge..which I couldnt find anything saying it had one so was nice to have. Parking garages, bars, river rides, and plenty of food options within walking distance.
Property Amenities: Multilingual staff, Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Porter/bellhop, Bar/lounge, 24-hour business center, 24-hour front desk, Restaurant, Meeting rooms, Limo or Town Car service available, Concierge services, Use of nearby fitness center (discount), Conference space, Tours/ticket assistance, Luggage storage, Dry cleaning/laundry service
