Kozy's Cyclery - River North is a well-established, family-owned bike shop in Chicago, serving the community since 1944. With a wide selection of brands, including Cannondale, Specialized, and Giant, customers have plenty of choices for bikes, clothing, and accessories. The store features larger showrooms and full-service repair facilities, making it a one-stop destination for cycling needs. Customers consistently praise Kozy's for its knowledgeable and honest staff. Reviews highlight experiences of purchasing multiple bikes and accessories, with many noting the excellent service and expertise provided by staff members like Scott and Bryan. Customers appreciate the straightforward communication and fair pricing, especially when it comes to repairs. One reviewer shared how a simple check by a staff member saved them from unnecessary costs, demonstrating the shop's commitment to customer care over profit. The repair department is also highly regarded, with clients noting quick and effective service that has revived their bikes. Many customers express their intent to return for future purchases and repairs, reinforcing the shop’s reputation for reliability and quality. Overall, Kozy's Cyclery - River North is recommended for anyone looking for a trustworthy bike shop with great service and competitive prices.
have purchased 3 bikes from this location over the past 5 years, and lots of accessories/a pair of nice clipped shoes/cycling clothes. always a great experience!
January 2024
Excellent service and expertise… Bryan helped me pick out the perfect bike and explained ALL of the considerations and choices in great detail. Will be back to pick up my new bike very soon and buy accessories!
November 2023
Kozy’s service department was amazing! They fixed my old bike and I upgraded to a new comfy saddle now it’s so easy to ride. I’ll def go back to get a basket for grocery shopping. Highly recommend!
