Metro by T-Mobile at 2535 W North Ave offers a variety of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff who take the time to explain plans, assist with phone upgrades, and provide good prices. One customer praised Estrella for her patience and clear explanations when upgrading their phone, while another highlighted her kindness and prompt help after a phone was dropped in water. Julian received high praise for his professionalism and thorough assistance, helping a customer and their family switch to iPhones and learn how to use them, despite usually working at another location. Several reviews mention the staff’s dedication, with one staff member even staying extra hours to help a customer’s daughter. However, some customers noted issues like the store not opening on time, which they found unprofessional. Overall, the store is known for its helpful staff and quality service.
Come see Star she’s fantastic. I came in told her what I wanted and what my budget was and she made it happen ❤️ I’m super excited to be leaving with a new iPhone thanks to her p.s she’s the best 😁
January 2026
Best metro in the area thanks Anthony helped me get a new phone !!
June 2025
The store is excellent! Ysel and Nader are awesome. Fast,professional and all with a smile. Highly recommend. Keep up the Outstanding service. A Very satisfied customer.
