Metro by T-Mobile offers great customer service, with staff who take their time to assist customers and ensure all needs are met. Many reviews highlight the helpfulness and professionalism of employees, with specific mentions of staff members who go out of their way to help. However, some customers reported experiences where service felt rushed, leading to mistakes like creating new email addresses without asking for existing ones. Overall, the location is recommended for its attentive service, but there are occasional concerns about the pace of transactions.
The girls are very friendly and take the time to explain the plans
May 2024
Great customer service. The girls really take their time helping customers and help transfer all my information over to my new phone. Very professional!
March 2024
The girls were very kind and helped me with my service problem.
