“I had the amazing opportunity of being helped by Ebony Adams. She is assisted with the process of opening and setting up my business accountat Credit Union 1. She was always on top of the situation, Quick to reply, and always explained the filings to me like a 10-year-old. Overall my process was eased and easier with the help of her. I would also like to mention Ousissal who also has helped me on numerous occasions. Overall, my experience has been great.”
“It's a small town bank yin thread middle of the city. When we first started working with PSB in 2010, we lived across the street - an unmarried couple saving for our future. Now? We're middle aged, raising a family with our mortgage going through Pulaski Savings Bank. In over twelve years of business they have never done me wrong, never nor ever no m'am. PSB is my ride our die financial institution.They've been our bank and they'll be our bank. Three cheers for Pulaski Savings Bank. Their mortgage rates are ???.”
9AM - 5PM
6400 W North Ave, Chicago“Angela Reed at the West North Ave location was an absolute life saver for my Grandma and I. We had a stressful family matter to take care of and in a short amount of time due to being from out of town. Angela spent most of the day helping us work through it and was so kind throughout the whole process, never once making us feel like a burden on her day. She went above and beyond to ensure we were able to complete our business before leaving the bank and back home. Her kind personality and professionalism made the process so much easier and doesn’t go unnoticed. Thank you to Angela for EVERYTHING! We wish all bankers were like you.”
“This is the and most personalized banking service I have ever received.Art Neville is the best and goes out of his way to helpsolve any banking issues. Alsop I must commend Elizabeth for her assistance with my mortgage.”
“Th manager at this branch (I assume he's the manager) Malik is awesome! Always helpful, always responsive, personable, and professional. I had a less than stellar experience at a different branch and was about to close my accounts. Malik called me and suggested that I visit his branch so that he could provide "exceptional" service. I would have settled for good service. He made good on his promise and I'm a happy customer. That plus the interest rates at Wintrust are better than most.Seems I will be sticking around for a while.”
“Been here for a few years. These are real people, who know you by your name. This is the type bank you stick with for the long haul. Everything else is secondary.”
9AM - 5PM
9443 S Ashland Ave, Chicago“Excellent personalized service. It is very important to establish a relationship with bank representatives. They have exceeded my expectations through several years of transactions.”
8:30AM - 5PM
1628 W Irving Park Rd Unit 1E, Chicago“Incredibly friendly and helpful staff that are an asset to the neighborhood. In fact, I didn't do direct deposit just so I can visit each week. They really do get to know their customers and have always been helpful.”
8:30AM - 5PM
3435 W 111th St, Chicago“I love this branch everyone is so nice and professional. However there is one relationship banker here in particular named Jeffrey that stands out the most. His demeanor is so charismatic and charming, Handsome too!! I highly recommend working with him if he's available!”
“I have been a customer with this bank since 1970"s and I always have been impressed with their service. What impressed me lately was my positive experience lately Let me relate what happened recently at the *********** branch I opened a CD rate and handed a check and cash to ***************************,one of the employees. She went out of the office to count the cash and deposit the check I wrote and when she came back she informed me I have given her $500 more than the cash I mentioned and what to do about it I told her to put it in my checking account. I was so impressed by her honesty and integrity.. She could have not told me of the error which my husband said he was in a hurry when he counted and handed me the cash but instead ****** was honest enough to tell me of the error. I am so grateful and I want you to know you have an honest and commendable employee you should be proud of.. ****************************”
“I've been banking here at SSCFCU for probably 10 years now. The customer service is very good. But there were times when I had to stand in a long line at the drive through banking and I didn't have a car. I was so agitated by this and I did let it be known. The bankers did go out of their way to accommodate me. My only agitation now is today is Saturday May 1, 2021 and I have a deposit to make but because they are not open on Saturdays at this time, I have to wait until Monday to make a deposit. This is why I'm giving you 4 stars instead of 5. Your hours are already short during the week and your only open 3 days. It would be nice to get some Saturday service again especially when the City is opening up more at this time.”
“Very nice staff!!! Got check same day for my dream car, ladies are very helpful. They made me feel very comfortable and very informative. Very low rates as well even if u have horrible credit rates are the best in town. If you are able to get an account with them go for it , you won't regret getting . I'm so happy I will not finance anything unless it's thru them .”
“I love my bank! I opened an account and they gave me $300… I’m so excited. The staff is very helpful . My checking account is free no fees. They have a free machine to count my change too. So happy I decided to bank at Wintrust it’s always a nice experience. Free ? too! I always recommend to many friends.”
8:30AM - 5PM
555 W 31st St, Chicago“Going to post office and banks are the worst parts about living in Chicago BUT I came here twice and I love this branch. Lauren is very nice and knowledgeable. I hateeee going to the bank but this place always has a smooth process.I relocated to chicago ago and my credit union partners with this company. So when I got approved for my apartment I made a mistake of combining my 1st months rent and security deposit onto one check instead of splitting it into two. Lauren and the team worked with my bank to void the check and sort the whole ordeal out.”
8AM - 4:30PM
541 N Fairbanks Ct #120, Chicago“I wanted to personally thank Longe Shungu for his outstanding customer service throughout the years. He has helped me with auto and personal loans, and has been extremely thorough and providing me sound advice, and providing me with all angles to consider in my financial needs. He is a valued member of FNCU.”
“Nice branch. Good people. Very friendly and helpful. I also disagree with Carol J. This branch always tries to provide a good client service. Overall it's a good branch.”
“I took my 91 year old father to Associated Bank to wrap up a few year-end financial issues. My dad can be a "handful" (in a good way) and he was at his best during our visit with Ms. Melek Cetin, AVP/Area Branch Manager. We met with Ms. Cetin for almost 2 hours and she could not have been nicer as she tackled the year-end paperwork as well as my father's jokes and unending questions. Thanks (again) for all your help, Melek! Happy New Year!”
10AM - 6PM
1763 W Howard St, Chicago“I like this branch! No long waits, and everybody--tellers and manager--have been great. I switched my checking account here several years ago and I'm glad I did.”
Open 24 hours
20 N Clark St, Chicago“The representative who helped me was patient and professional. There was a lovely atmosphere and everyone I spoke to seemed kind. Honestly, the best banking experience I've had in a while.”
“We have been banking with Republic for over 30 years. Had a problem with one teller back in the '90s. Since he's been gone, we've been very happy with the service and the employees.”
9AM - 5PM
4201 N Lincoln Ave, Chicago“I always like going to this branch - it's clean, bright, and usually very fast service. But I had a *particularly* great experience yesterday working with Jeiline! I came in with a variety of random requests - from getting quarters to applying for a new credit card to inquiring about retirement investing. Jeiline was knowledgeable, patient, helpful, and very kind. So grateful for her assistance and guidance!!”
“My sister and I took our Mom to open an account and we received excellent service. Ryanne and Lily were extremely helpful with helping us understand the details and went above and beyond to make sure we were comfortable, especially Mom. Thanks so much to both of them. This is excellent customer service at its best! Keep up the great work!”
“As a card holder it's different to go for banking but it's nice when it's being used as something else with the same branding definitely will come here more often”
“I have been visiting this location consistently for over a year now and the professionalism and hospitality never fails. It's such a pleasure working with such knowledgeable and caring folk who I can trust to advise me of financial decisions. Theo is someone I like to consult with because he knows his stuff. He has been my personal banker for a few years now because he gives great advice regarding products and financial literacy. He's always pleasant. Shantae is another I find so friendly and welcoming whenever I encounter her at the counter. She offers such a great attitude when displaying what CU1 represents. Thank you guys for being something ATMs and Robots can't replace.”