New Era Repair is a highly regarded business with over 10 years of experience in mobile device repair. They specialize in various services, including phone repairs, screen replacements, charging port repairs, and battery replacements, serving all types of devices such as phones, laptops, tablets, and smartwatches. Customers praise the efficient and communicative service provided by the staff, notably an individual named Juan, who is known for his helpfulness and willingness to explain problems clearly. Reviews highlight quick turnaround times, with some repairs completed within 24 hours, and no fees for diagnosing issues. Many customers report satisfaction with the fair pricing and the quality of repairs, expressing gratitude for not needing to purchase new devices. New Era Repair's commitment to customer service is evident, as they maintain communication throughout the repair process and even provide warranties for their work. Overall, New Era Repair is recommended for anyone needing reliable and affordable device repairs, with many loyal customers returning for their services over the years.
Juan was so helpful and very readily available for questions I had. As handsome as he is kind. So ladies, remember that!
March 2024
Really glad a place I like is so close in Lincoln Square/North Center. Juan diagnosed the problem quick and communicated the necessary steps for repair in a clear and concise manner that wasn't condescending or hand-wavey. Highly recommend and will definitely be going back if I have any other issues with my computers.
March 2024
Great service and communications appreciate you Juan
