New York Jewelers is a go-to place on Jewelers Row, known for treating everyone like family. The associates provide absolutely fantastic service, going above and beyond to ensure customers are happy. Staff members are friendly, knowledgeable, patient, and helpful, helping to find the perfect piece or create one-of-a-kind rings. They listen, work within a budget without pressure, and make the whole experience very easy and enjoyable. The repair shop offers great service with quick adjustments and repairs that exceed expectations. With great prices and great pieces, many customers have been returning for years and highly recommend the business.
Dean and Kyle are Awesome!!! Very professional, knowledgeable and of course World Class Service.
July 2026
Outstanding attention from an associate by the name of Jim ( hoping that’s spelled correctly). He was very gracious in allowing me to try on a variety of watches and patient with my indecision with regard to the final purchase. I highly recommend this shop and hope to do business next time I’m in Chicago.
June 2026
Bought my first watch from New York Jewelers because I saw they are an AD for Tissot watches. Jim W was a pleasure to work, he helped me select the right watch and made the process relaxing and enjoyable. I will certainly be back as they have a nice selection of various brands, new & preowned.
