O'Reilly Auto Parts store #3407 in Chicago, Illinois, offers a wide range of parts, tools, and accessories to meet automotive needs. Located at 8640 South Lafayette Street, the store provides helpful services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and offer a free Loaner Tool program for special tools, with a refundable deposit. Customers consistently praise the friendly and helpful staff, highlighting staff members who go out of their way to assist, offer tips, and explain repairs. For example, one customer appreciated a staff member named Curtis, who not only provided guidance but also personally walked her to her car to demonstrate how to install an anti-theft system. Another customer mentioned the quick and courteous service from Rodney, who changed a shredded tire’s spare quickly and efficiently. The store also offers free battery tests, with positive results, saving customers money. Some experiences have raised concerns, such as a billing error where a customer was charged twice for jumper cables, but the issue was eventually resolved. Overall, the store is known for its professional staff, quality service, and customer care, making it a reliable choice for automotive parts and services in the area.
