The branch manager is highly professional with genuine warmth and friendliness, a rare. Everyone at the PNC branch is helpful, kind and went above and beyond, solve problems quickly and effectively even right before closing. Everyone is knowledgeable about all types of accounts and their legal requirements, helping each step of the way. Everyone actually look forward to going in the branch for simple complex banking needs and appreciate the delightful place to bank.
Sherly helped me very well and supported me in every step of the account! She was attentive and very polite.
March 2025
What a delightful place to bank! The branch manager, Kenneth, is just what one wants in a banker—highly professional yet with genuine warmth and friendliness, which is rare in Chicago. Carter is great, too. I’ll be recommending to friends.
January 2025
Karolina and Carter were so helpful and kind, they went above and beyond in helping me solve my problem quickly and effectively. And right before closing, too. So appreciated!
