Wag Hotels West Loop in Chicago offers a range of services for pets, including spacious indoor play areas, individualized boarding, daycare, and grooming options. The state-of-the-art facility is staffed by a team of experts available 24/7/365 to provide the highest level of care for cats and dogs, catering to each pet's unique needs. Customers praise the exceptional grooming services provided by Annette, who is described as kind, thorough, and accommodating. The front desk team is also noted for their friendly and helpful demeanor. Clients appreciate the ability to schedule grooming appointments without long wait times. Wag Hotels West Loop is known for its excellent customer service, with staff taking extra care of pets, even those with special needs. Customers receive daily updates and enjoy the convenience of web cams to check on their furry friends during their stays. Overall, the business is a go-to destination for day stays and longer boarding, with happy pets and satisfied owners.
I love the west loop staff! We were visiting Chicago just for the weekend, and they made our dog’s boarding process smooth and easy. You can tell they care about the work they do, and everyone was very friendly. 10/10 would come back next time we’re in town!
May 2026
My dog was happy and the staff was great!!! I prefer this location over the O’hare.
May 2026
My dog had grooming full service at Wag Hotel, the shampoo did not have strong fragrance, his hair came out so fluffy and they styled him so cute. Definitelyt going back!
