Quest Diagnostics
Quest Diagnostics,
Medical Labs
Hours:
424 West Division Street, Chicago IL 60610
Hours
About Quest Diagnostics
Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing, bloodwork, and drug screenings. Located inside a Jewel-Osco, this facility is easily accessible with convenient parking. Patients can schedule appointments online for various tests, including routine lab tests, urine drug screens, and pediatric specialty services.
The check-in process is simple, utilizing a kiosk that requires an ID and insurance card. Most patients report quick service, often being seen within minutes of checking in. Technicians are noted for being friendly and efficient, making the experience pleasant. Results are typically emailed the next day, providing timely feedback.
However, some patients have expressed frustration with the need to repeatedly provide insurance information during visits, suggesting improvements in the system for frequent users. Overall, the location receives positive feedback for its service and convenience, with a strong recommendation to make appointments in advance for the best experience.
Most Recent Reviews
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October 2026
Everything is super slick. Scheduling is easy, and their tech is very user friendly and efficient. They send a link by text message before your arrival time and you click “I’m here” and everything flows perfectly.
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October 2026
Appointment was on time, lab tech was great. Experienced and did the job easily and quickly.
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April 2026
Very quick & staff member who took care of me was very nice!
More Comments(71)
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