Quest Diagnostics is a reliable healthcare provider offering a range of diagnostic services. The company's Garland, Texas location provides convenient access to various tests, including routine lab work, drug screenings, and specialized services like pediatric testing and glucose tolerance tests. Customers praise the efficiency of the clinic, with one reviewer noting they were seen within 15 minutes of arriving without an appointment. The staff, particularly the phlebotomist Chandler, are described as caring and skilled, making the experience comfortable for patients. However, some customers have encountered issues, such as missing test results or difficulty reaching the clinic by phone. The automated phone system has been criticized as ineffective in addressing customer concerns. Overall, Quest Diagnostics in Garland is generally well-regarded for its fast, professional service and knowledgeable staff. Patients appreciate the convenience of the location and the wide range of diagnostic services offered.
It was easy to schedule and the location was central and convenient. Check-in was pretty straightforward and I did not have to wait too long to be treated. The person who helped me was very professional and friendly. The whole thing was very easy and efficient.
July 2026
I had a 4:10pm appointment. I arrived at 4pm and was out at 4.05pm. I appreciate Uniya making the process easy. We were talking and I really didn't feel her inserting the needle, and then she was done. She has great customer service and friendly attitude.
June 2026
I have a huge fear of getting my blood drawn and I had the best technician! Tiffany was reassuring and reminded me to continue to focus on my breath. She was great, could not recommend her more!
