Selfreliance Federal Credit Union receives high praise from its members for professional and supportive service. Reviews highlight excellent experiences with mortgage and auto refinancing processes. Staff members are consistently described as professional, efficient, knowledgeable, and easy to work with. They provide clear, prompt, and comprehensive communication, keeping clients informed at every stage. The team is noted for making complex processes smooth, stress-free, and easy. They answer all questions, guide clients thoroughly, and show a genuine care for customer needs. Clients report receiving good interest rates and reasonable fees, with terms often better than larger banks. The overall service is characterized as quality, fast, and supportive, leading to strong recommendations for future banking, mortgage, and purchasing needs. Many clients express sincere gratitude and rate their experience very highly.
