Total Wireless in Chicago, IL offers wireless freedom, premium perks, affordable plans, and no long-term contracts. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, they help customers find the right fit for their lifestyle. The store has a wide selection of the latest devices and accessories, and customers can even keep their own phone and number. Reviewers praise the excellent customer service provided by Sandra, who has been described as patient, attentive, and helpful in explaining plans, transferring accounts, and ensuring a smooth transition.
Sandra was amazing with her costumer service she helped me get a phone in payments I only pay $50 a month plus 11 dollars I would of never thought I would get approved she is the best and honest
February 2026
Sandra provided me great costumer service I was referred by my family we all have total wireless because Sandra is super welcoming and nice super happy and above and beyond costumer service
January 2026
OH MY GOD ! Sandra customer service was just fantastic! She was patient and took care of my mother ! I would recommend total wireless just off her willing to satisfying customer needs!
