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November 2023
Great customer service! But you may not want to purchase the letter combination lock from U-Haul. The one that I purchased would get stuck all the time.
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September 2023
If I could give 0 stars I would. One of the employees here threatened me and was unwilling to help me. I felt extremely unsafe. I have had a storage unit here for years, before they were even U-Haul and I will now be switching storage facilities due to this terrible employee.
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June 2023
Had a 9 AM truck rental reservation made weeks in advance. By 9:25 AM no one had arrived at the location to open the office. Cancelled my reservation here and was luckily able to get the same truck somewhere else. If you're renting in this area, just go to the Cermak location!