U-Haul Neighborhood Dealer offers a mix of customer experiences. Many customers praise the excellent customer service, noting helpful and professional staff who make the rental process easy and efficient. The location is convenient, and the vehicles are well-maintained, with some customers highlighting the reasonable prices and good gas mileage. However, there are concerns about communication regarding rental terms; some customers felt they were not informed about gas policies and additional fees, which led to unexpected charges. Overall, while the service is highly recommended, potential renters should clarify terms upfront to avoid surprises.
It was easy to pick up and drop off. They were friendly people
October 2024
The customer service was excellent and the gentleman I worked with was very helpful, professional an overall great experience.
I would definitely recommend others to rent from this facility because my customer experience was excellent!
June 2024
Customer service was so great! The lady who took care of me was very kind and informative. The process to pick up and drop off the van were both super easy, and they were there politely and promptly! Thank you again!
