U-Haul Neighborhood Dealer offers a mix of customer experiences. Many customers praise the excellent customer service, noting helpful and professional staff who make the rental process easy and efficient. The location is convenient, and the vehicles are well-maintained, with some customers highlighting the reasonable prices and good gas mileage. However, there are concerns about communication regarding rental terms; some customers felt they were not informed about gas policies and additional fees, which led to unexpected charges. Overall, while the service is highly recommended, potential renters should clarify terms upfront to avoid surprises.
To be honest you are doing an excellent job I appreciate the smiles, the warmth welcome , the patience the good conversations and the good listening ears , it’s a place to go and be rest assured you are in good hands God bless the managers and the entire staffs
June 2025
It was easy to pick up and drop off. They were friendly people
October 2024
The customer service was excellent and the gentleman I worked with was very helpful, professional an overall great experience.
I would definitely recommend others to rent from this facility because my customer experience was excellent!
