U.S. Bank Branch
U.S. Bank,
BanksHours:
3214 N Broadway, Chicago IL 60657 Hours
About U.S. Bank Branch
U.S. Bank Branch offers a range of customer experiences. Some customers have had disappointing encounters, feeling that the bank focused more on upselling services than providing genuine support, with one small business manager no longer responding to inquiries. However, many customers praise the friendly and attentive staff. Employees like Artemio, Nina, and Jesse are recognized for their kindness, patience, and professionalism. Nina is appreciated for her helpful and explanatory service, while Jesse is commended for assisting even when customers are out of state. Overall, the branch has staff who are helpful, friendly, and ready to assist, making for positive customer interactions despite some less favorable experiences.
Most Recent Reviews
April 2025
We were excited to work with this bank as a small business, but over time it became clear their focus was more on upselling services than offering real support. Eventually, our small business manager stopped responding altogether whenever we reached out for help. Disappointing experience after a promising start.
November 2024
Excellent service, the banker Artemio resolved me with excellent attention and kindness, all the staff are attentive to the needs of the clients ⭐️⭐️⭐️⭐️⭐️
May 2024
Always helpful staff I don't normally write reviews but the employee who helped me today was really kind and sweet, just wanted to send a compliment her way for being nice.
More Comments(22)
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