Bank of America (with Drive-thru ATM) is a clean and relatively new banking location, built within the last decade. The staff is generally friendly and helpful, though some customers have found them to be slightly unprofessional at times. The bank has taken proactive steps to enhance cleaning procedures and limit the risk of exposure, following the Centers for Disease Control (CDC) guidelines. They may also temporarily modify their hours to best serve their clients, so it's recommended to check the bank's Mobile App or website for the latest information. While some customers have expressed frustration with wait times and staffing issues, it's important to understand that these challenges are not unique to this location. Many businesses have faced staffing shortages in the aftermath of the COVID-19 pandemic, and training new employees is a lengthy process. The bank's employees are doing their best to provide the best possible service. Some customers have also complained about the number of tellers available, but it's worth noting that bank employees often have specialized roles, and not everyone can perform teller duties. The sense of entitlement expressed by some reviewers has been noted, with the suggestion that more patience and understanding from customers could go a long way. Overall, the Bank of America location with the Drive-thru ATM offers a generally positive banking experience, with friendly staff and a clean, modern environment.
