The UPS Store provides helpful and knowledgeable service for a variety of shipping and packaging needs. Staff are described as incredibly helpful, courteous, and knowledgeable, making customers feel at ease with impeccable social skills and customer service. The store coordinates shipping and printing, and can provide and build custom boxes with all the necessary packaging to ensure items are securely prepared for transit. They handle unique situations, such as shipping items that are too large or heavy for airline travel, with care. The packaging is noted to be unbelievable, ensuring items arrive unharmed and in perfect condition. The team is also considerate in resolving billing surprises, showing understanding for customers' situations. The service is highly recommended for all shipping or package needs, with multiple customers expressing profound gratitude, calling the experience amazing and an absolute life-saver.
Sophie was so incredibly helpful in coordinating shipping & printing for me in preparation for a big meeting I had in the O'Hare Hilton.
October 2024
This experience was amazing!! I was at the Conference on Poverty and Basic Needs and need to ship some items I received from vendors and Sophie really made me feel at ease. Her social skills and customer service were impeccable. Thanks Sophia all the way from Nee Jersey
March 2024
Needed some printing done. Amazing service by Sophie!
