United States Postal Service
USPS,
Post OfficesHours:
1343 W Irving Park Rd, Chicago IL 60613 Hours
About United States Postal Service
The United States Postal Service location at 1343 W Irving Park Rd provides secure, reliable, and affordable delivery. The customer service at this post office is frequently described as excellent, wonderful, great, helpful, patient, nice, and knowledgeable. Staff have been noted to go over and above expectations, providing exceptional service. Specific employees are praised for being very patient and helpful, especially with confusing processes like a package intercept. One employee was highlighted for exceptional dedication in locating, repairing, and ensuring the delivery of a lost and damaged package. The operation hours on weekdays from 8:30 am to 6:30 pm are appreciated. However, reviews note that there is rarely more than one person at the window, which causes long, slow lines. Despite previous negative experiences at other locations, customers report positive experiences here and state they will be coming back. The U.S. Postal Service manages over 30,000 retail locations and is committed to constantly innovating to make customer experiences better.
Most Recent Reviews
September 2025
I come here a lot and I have to say the service is really great. About 80% of the time. Sometimes I think they are just having a bad day, but in general, this is a great place, the best post office in my experience so far.
May 2025
I did a package intercept and was kinda confused about the process. The agent who helped me was very patient and helpful. She was nice to everyone before me as well. I’m usually a tad anxious going into the post office bc I’ve had negative experiences but the customer service here was excellent :)
April 2025
I came into this post office 4/22/25 @ 5:50pm. Didn’t get her name but she was wonderful and great customer service. Very nice and helped with my package and questions that I had.. I had some horrible experience at other post office locations which I don’t go to anymore this one right here I will be coming back to....
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Nearest USPS Stores
- Chicago, Illinois
