Wintrust Bank is known for its outstanding customer service and friendly staff. Many customers appreciate the helpfulness of the tellers and personal bankers, who create a welcoming environment. The bank manager and employees are recognized for remembering customers' names and fostering personal connections. Reviews highlight the exceptional assistance provided by staff members, including their patience and expertise in handling inquiries. Customers have reported pleasant experiences with services like opening accounts and completing wire transfers, noting that interactions are always courteous and efficient. Overall, Wintrust Bank offers a reliable and personable banking experience.
Great work ethic from these people. You’re greeted right away, I’ve never had a bad experience here.
This place is farther from The wintrust by my job, but the customer service makes it worth it!
These people need a pizza party at least once a month.
March 2024
Wintrust Bank's customer service is second to none. Nancy Colon was very knowledgeable and patient with my questions. From start to finish everything was beyond expectation.
October 2023
Nancy is the greatest!! She helped me open a Roth IRA account. She was very kind and efficient as well. ? @missnicolesicilian