“We made a reservation online through Costco, pick up at this location at La Grange, Countryside and drop off in California. We were told that the car we reserved was not available at this location and we were offered some other options. We chose Hyundai Tucson and were very happy with this car during all our trip from Chicago to Sacramento, CA. The vehicle was clean and very comfortable. I think this vehicle was even a class higher than we reserved. John, Joe and the third guy (sorry, don’t remember the name) were extremely nice and helpful. The service was great, and the price was great, too (we paid 388$ for 5 days with a drop off at Sacramento + 300$ deposit which was returned in a few days after the drop-off) 👍. I must say that this is our first experience of renting a car, and I am very glad it was great and positive! P.s. I loved the car so much, that I didn’t want to return it 😁”
“We want to thank Jesus Tello for their incredible help in providing us with a van for our special day. The process was smooth from start to finish, and they went above and beyond to make sure everything was taken care of. They were professional, and truly made the rental experience stress-free. We couldn’t be more grateful for their support and highly recommend this service to anyone in need of reliable transportation! -Anthony & Daniela”
“We came to Chicago on a very busy weekend and didn't have a car rental. We soon realized we needed one and the only place with available cars was Rent-A-Wreck. They were great! They picked us up from the airport and took us to their location which was a short drive. We got a car within 10 minutes and it was a very clean Toyota Corolla. I highly recommend them!! Very friendly people with great communication and customer service.”
“This is the best shop in Chicago! I have taken my Mercrdes-Benz to this shop since I moved to the city in 2021 and have had excellent, knowledgeable service every single visit. Today was especially wonderful as I blew out a tire and had suspension damage in Evanston on Ridge Rd. constructuon and need to be back out on the road. In by 8 out by 1:30! Hooray!!”
“Fantastic experience from the team at this location of Enterprise. Initially renting a sedan but they bumped me to a great SUV. It was super easy and quick to get the car and was very happy with their service. Highly reccomend as the team is incredibly friendly and made the whole process very convenient.”
“I got a rental from this location that was paid for by my dealership. Najee is who I worked with for pick up and drop off and she was absolutely amazing. I worked for enterprise years ago so I know what is expected of the employees and she embodied amazing customer service.”
“I had a wonderful experience at this Enterprise! Katie was super helpful, picked me up from Gerber, and was very helpful and courteous. They got me back on the road in a seamless manner. Thank you!”
“I rent from here all the time and it is mostly a great experience. The reps and people are very good and support when there are any issues. Overall a good choice. I only wish they had some better vehicle selections particularly in the SUV market. Too many cheap SUVs and not enough inventory for large ones!”
“First time renting a car on personal travel and overall the vehicle I rented was in great condition inside and out. Plus, the customer service was great. If I had a choice I would do business with this car rental company again.”
“A great place to get a car when other local rental locations tell you your actual reservation doesn’t guarantee you have a car. Vicki is exceptional and we had a smoke-free Ford Ranger for two weeks which they cleaned just before we picked it up. Highly recommended. They do have a safe to deposit keys after they close.”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“The rental pickup truck needed servicing. However, the staff at Enterprise - Villa Park responded and did a fantastic job making Enterprise my favorite rental company.”
“I've used Enterprise for decades. I stopped for a couple of years because there were always issues when I would rent from the Oak Park location. There were bad attitudes, they wouldn't have cars, after I'd made a reservation well in advance, it was just an undesirable business atmosphere and I don't do business where I'm not treated well. I had to travel for a family emergency 2 months ago and without thinking, Enterprise was the first company I called out of habit. Before I knew it, I was there and having an amazing experience. Everyone was a delight to deal with. They were welcoming, friendly and very professional, which had not been the case for far too long. Ryan, Sam, and a gentleman whose name I believe starts with a T and has long hair, we're all amazing! They we're all extremely pleasant, efficient and made sure I was completely taken care of and had everything I needed. It really was a welcomed change. I made sure to tell Ryan how pleased I was with their services and that whoever or whatever was responsible for the change, should be commended immensely! Last week, I found myself needing to rent again for the same family situation I originally had 2 months ago. I didn't think twice about reserving from Enterprise! I got the same wonderful service and I appreciate being so well taken care of. Congratulations to Ryan and his staff, they are all doing an amazing job! I hope the company appreciates them as much as I do! I will continue being a loyal customer!”
“I had an exceptional experience with Enterprise, and I especially want to recognize Jacob, Rafal, and Ryan for the outstanding service they provided. From beginning to end, the entire process was smooth, professional, and genuinely stress-free. Their response times were excellent, and whenever I needed to call, I was able to get assistance right away without sitting on hold or being passed around. Communication was clear, quick, and professional throughout the entire experience. The vehicle itself was extremely clean, well-maintained, and ready to go when I received it. They even made sure the tank was filled up for me, which I really appreciated. It’s the small details like that, combined with excellent customer service, that make a major difference. Jacob, Rafal, and Ryan were all professional, helpful, accommodating, and easy to work with. They made me feel like my time and business were actually valued rather than making the rental process feel like just another transaction. Overall, this was easily one of the best rental experiences I’ve had. Amazing service, great communication, a spotless vehicle, and a team that went above and beyond to make everything convenient. I would absolutely recommend this Enterprise location and specifically Jacob, Rafal, and Ryan to anyone looking for excellent service. 10/10 experience. Thank you, gentlemen!”
“Budget Car Rental: Very easy to rent, very fair price and great car to get to work & back!! Great experience!! Shiva was so easy to work with on returning the vehicle!!”
“My family and I had a wonderful experience with this enterprise branch. I especially would like to thank Antwon for his excellent customer service. I was running late for my drop off appointment that was on a Saturday. The appointment was for 12pm and my GPS had me arriving at 2pm. Mind you this particular enterprise is closed on Sunday so I was looking at a three day charge for a rental I no longer needed. I called enterprise and Antwon answered, he listened and told me that he would call me back. He went above and beyond and at the last minute was able to get my drop off appointment moved to 2pm. I made it there at 1:30 and was spared the 3 day charge that was staring down at me! The staff also calked me a on Monday to let me know that they found my daughter's lost book. Thank you Antwon for everything!”
“Great experience. Staff seemed to have a genuine interest in customer satisfaction. Rented a Chrysler Pacifica S for a roadtrip and it was comfortable/roomy, great on gas mileage and smooth ride in the highway. I’ll definitely continue using Enterprise.”
“This was the first time my band rented a van through Bandago, for a one-week Midwest tour. It was easy to order, the pickup and drop-off processes were clear and easy, and the folks at the local office were pleasant and helpful. Also, the van was great and comfortable! Would definitely use Bandago moving forward.”
“Shiva was fantastic to work with! We needed a rental at the last minute and he was able to get us exactly what we needed even though it was 20 minutes before closing time! I would highly recommend this location for anyone needing a rental!!”
“Enterprise in Berwyn provided exceptional service. Were very patient due to my circumstances and were very accomodating. The vehicle I recieved met expectations. It was clean and reliable transportation for my daily activities. Although i wouldnt rent out of pocket, if a vehicle was needed due to an insurance claim. I would choose this location at Enterprise. Employees were very professional and friendly throughout entirety of my interactions with them. Thank you to the Enterprise team located in Berwyn Il.”
“The Forest Park staff made renting so amazing from start to end. Even when I had to extend my rental, it was easy no problem 😊 the staff all work together as a team. It seems that they treat all of their customers like family. And this was my first time renting from Enterprise.”
“We had a great experience with Enterprise from start to finish. Both pickup and drop-off were quick, friendly, and thorough. The young man who assisted us at drop-off was especially personable while still being very professional, which made for such a pleasant end to our rental experience. The van itself was immaculate, comfortable, and served us very well throughout our trip. Excellent customer service all around.”
“My experience with Enterprise at Midway Airport was exceptional from start to finish. Upon arrival, I was greeted by Javon Pfar at the counter, who was highly informative, professional, and genuinely customer‑service oriented. His welcoming approach set the tone for an outstanding rental experience. When I proceeded to pick up my vehicle on the 4th floor, Zierra provided excellent service as well. She was professional, knowledgeable, and took the time to explain the vehicle’s features to ensure it met my needs for my stay in Chicago. Her attention to detail and friendly demeanor were greatly appreciated. The gentleman working in the checkout booth was also amazing—courteous, efficient, and helpful—although I did not get his name. When returning the vehicle, the staff member assisting with drop‑off was equally professional and pleasant. I rent vehicles frequently, and I have never experienced such a warm, consistent level of customer care from any other rental company. Enterprise at Midway Airport truly stands out, and because of this exceptional service, I will absolutely return when I visit Chicago again.”
“Ryan at Alsip located hands down holds the crown for customer service, friendly, and absolutely amazing. He had a SUV to me within 10 minutes of being there and had a phenomenal price cheaper than competitors. 100% ask for Ryan every time you go.”
“George is able, knowledgeable and courteous. He will inspect, advise and get you on your way without the problem that brought you in! Three cheers for a good neighbor.”
“My rental experience from budget car rental was exceptional. The staff went above and beyond, to ensure my satisfaction. The cars were clean and well maintained. The service was prompt and professional. Vicki was fabulous!!”
“Nancy was very professional and very helpful l have use budget truck at different locations this location really stand out, if l could give out ten stars l would”
“They are absolutely the best team ever. I have no complaints about anything. They are kind, professional and friendly. I won't go anywhere else. They are simply the best! I highly recommend them! Thank you!”
“The guy at the front desk was super nice and professional. He helped us get our car without any problems, and even allowed us to extend it a couple more days with a minimal charge. He gave A++ customer service. Super respectful and helpful.”
““Rented from this location. Segen Fry went above and beyond by explaining the rental process in details made what could’ve been a stressful process smooth and easy really appreciated their help. Would rent from this location again specifically because of the service.””
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
