National Car Rental
Car Rental
Hours:
5150 West 55th Street, Chicago IL 60638
Hours
About National Car Rental
National Car Rental is highly praised for its exceptional customer service and smooth rental process. Many customers appreciate the seamless experience provided by the Emerald Club, which allows for quick access to vehicles without hidden fees. Reviews highlight that rentals are typically ready upon arrival, with no long lines to navigate.
Customers have noted the professionalism of the staff, particularly at locations like Chicago Midway and Charleston Airport, where issues are promptly resolved, ensuring a positive rental experience. Vehicles are reported to be in great condition, featuring modern amenities like Android Auto, and providing excellent gas mileage.
While some may find the upfront costs slightly higher than competitors, the overall value, ease of use, and transparency in pricing make National Car Rental a preferred choice for many. Overall, customers express a strong desire to continue using National for their car rental needs, emphasizing reliability and quality service across various locations.
Most Recent Reviews
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September 2026
National was a great experience with car rental. Great car, easy process and great communication
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September 2026
I rent from here all the time and it is mostly a great experience. The reps and people are very good and support when there are any issues. Overall a good choice. I only wish they had some better vehicle selections particularly in the SUV market. Too many cheap SUVs and not enough inventory for large ones!
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September 2026
Great car. Super smooth pickup and return! Will definitely use again next month when I return to Chicago.
More Comments(382)
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