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“People are knowledgeable and friendly? You can’t walk into the store before you have a clerk to help.
They are super helpful and knowledgeable and finding a salesperson is not a problem. Definitely go there if you want to be waited on, that’s what they are supposed to do and they do it right.”
“Everyone at Gus Bocks, Ace Hardware really, really know what they're doing, and are very helpful. They have everything you could possibly need. Ifor any job you have.”
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My car wasn’t producing heat, and I wanted to avoid going to a mechanic, so I decided to buy some coolant. An employee named Bill approached me and asked if I needed help. I simply asked for his recommendation on what to buy, and he quickly sensed that I was a bit out of my depth.
After purchasing the product, I went to the parking lot to open my hood, and to my surprise, Bill walked over to my car. He told me to wait inside while he took a look. He spent about 30 minutes diagnosing and fixing the issue!
It’s refreshing to know that there are still good people out there. Bill refused to accept any payment, saying he enjoys helping others. He truly deserves a raise ASAP!
Joey Hirmiz”
“Love this store..always has what we need. KUDOS to the young lady at front register who had to deal w the meanest, rudest elderly lady outside Walmart Customers. If she could of yelled any louder than she was she would of, heard here clear out in parking lot, and here she was throwing a till over a 5.00 coupo n on broom that she Bought n used Coupon but wanted thst COUPON back or the money, but your girl was so calm, handled it well and that gets 2 thumbs up. Dealt w those customers 25 yrs in retail and nothing makes em fell worse than you being cool calm n collected, wtg young lady.”
“Nate provided excellent customer service in the yard helping us locate our plywood for our roof. He had a lot of demand from multiple customers and even other workers in the yard and was helping us all out while keeping a great attitude. Nicole at the service desk also gave great customer service and had a big smile on her face for all of the customers she was helping. Thank you both so much!”
“I recently visited the local Ace Hard are store in Steger and had the pleasure of being helped by the sweetest young little country girl working as a cashier. She had such a warm demeanor that instantly made me feel welcome. It’s refreshing to meet someone who genuinely cares about customer service. She smiled often, and handled my checkout efficiently, all while making me feel valued as a customer. It truly made my day better! If you get the chance to be served by her, you’re in for a treat. Highly recommend!”
“I've been a long time customer at Harbor Freight and have visited a number of their stores. The store in Matteson, IL is by far the best one I have been to. The store is clean, organized and well stocked. The people who work at this store are by far, the friendliest and most helpful. It's always a pleasure to go there.”
“Flatbed unload was quick…. Overnight parking for a truck or 2…. Start at 7am but the first guy shows up at about 6am…. A forklift driver started actually unloading me at 6:40am and had it unloaded in 10 mins! Good group of guys and had that easy going feel! Yard was clean! Definitely a good spot for flatbeds to unload!”
“We met with Tara on Saturday to order our shades - she was so amazing! Knowledgeable, efficient, friendly, personable, and just such a kind human. She ensured we were able to get exactly what we need! We will be back to this location and looking for her for further assistance!”
“I want to exchange a huge thank you to Max who assisted me with getting mulch/soil into my vehicle three days in a row! He was always pleasant and quick to assist.”
“Awesome service Amanda was super attentive and made me feel like #1 took care of all my needs and went the extra mile. So it seemed. Unusual by today's standard. Yet appreciated.”
7:30AM - 4:30PM
3300 Butler Ave, South Chicago Heights
Hardware Stores
“I went there to get food grade co2 and even though that location was out of it the guy who helped me, Jevada, was super helpful! He checked nearby store inventories, found multiple locations that had it in and even called to confirm so that I didn't waste my drive out there. I definitely recommend them!”
“We met with Tara on Saturday to order our shades - she was so amazing! Knowledgeable, efficient, friendly, personable, and just such a kind human. She ensured we were able to get exactly what we need! We will be back to this location and looking for her for further assistance!”
6AM - 10PM
17845 Halsted St, Homewood
Hardware Stores
“I work here. And we do the best we can with the employees that we have. I suggest to every customer before they come in to DO YOUR RESEARCH before coming in. We are not Google. Everything you need to know is on OUR HOME DEPOT WEBSITE. The same way you can look up our number, is the same way you can get to our site.”
“Awesome service Amanda was super attentive and made me feel like #1 took care of all my needs and went the extra mile. So it seemed. Unusual by today's standard. Yet appreciated.”
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“What a very, very cute little place family owned, and they were very, very friendly and helpful. And I found a couple items in there that I've never seen anywhere else. So if you've never been to this establishment, you need to stop in”