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“Corporate America Federal Credit Union in Crystal Lake is great! The staff are so helpful and nice willing to help you out with any questions about your account. Good place to get loans with better rates then some other places.”
“The staff here is incredibly friendly and professional. Diane was extremely helpful and was able to resolve my problem both quickly and thoroughly. Would recommend!”
“We’ve tried to call several banks this afternoon, Bertha answered quickly and answered my son’s questions with a very helpful and friendly demeanor! I’d definitely recommend this bank over several larger banks and credit unions in the area.”
“I usually go to the Cary Bank and Trust but the one time I had to go there was because Cary Bank's machines were acting funny so they told me to try Crystal lake. First time I have went there I was greeted nicely by Cindy Suarez, she did an outstanding job, and I was impressed by the way she greeted me and took care of the situation. She got me a card and I was on my way. Outstanding job Cindy!”
“We’ve been working with this bank since we opened our business and we cannot belive how great they’ve been to work with.
From business to personal they handle all of our needs.
The staff knows our family and is more than accommodating every visit.
We appreciate the help and continued support!
Thank you!”
“Ashley N was absolutely on her game. Very thorough and patient with explaining the entire process. I did observe and experience the whole team being very welcoming to me and other customers . One of the employees even went out in the snow across the parking lot and offered coffee or hot chocolate to a motorist waiting for a tow truck. Keep it up Adivia team !!
Thank you all !
Sincerely Steve W”
“Lexie is always fantastic help. She’s knowledgeable and straight to the point. Quickly achieves all the goals we come in with. Magdalena is just as great too. Always have good service and a happy clean environment.”
“I've banked with several institutions for both my commerical and personal needs, and American Community has far exceeded any level of service I've previously received. Their staff creates personal relationships while still offering competitive rates and all the technology you want with your bank.”
“the Wauconda brach was the best. They are the reason I signed up. They called everyone by there name. They did not care how long it took to solve the problem they would stay there until the problem was fixed. really miss that bank”
“Krista Oehlberg is the absolute best branch manager I have ever dealt with. I had a hold on a check and needed the funds to make a purchase for my business. She calmly helped me understand and worked with me to meet my goal and purchase the materials. I will be recommending GLCU to anyone who asks for a great CU!! Thank you for your help!
Richard”
“It is not often one recommends a bank. However, the staff at Fifth Third bank on Virginia st in Crystal Lake are incredible. They really do provide a personal service. I want to specifically mention Dalton and Marina who have gone above and beyone to help with many tasks.”
“Great customer service! Alana is very knowledgable and efficent! She is a great assett to this financial institution! Wishing there could be more bankers like her! She goes above and beyond!”
“I went to this branch after having an issue with my online
wire transfer. I was greeted by Billy and helped by Billy and Kamal. They both were so knowledgeable, welcoming, and helpful to me. They even went out of their way to figure out a way to help. Needless to say it all worked out. I will always drive to this branch even though it is farther from my house.”
“I needed a large cash withdrawal, so I called before I went not realizing I talked to a rep, not someone at the Bank so when I got there they didn't have the cash, but Lindsey was so understanding and polite and she even called another branch so I could get the cash I needed. She kept apologizing but I understood it was not her fault. She definately made me feel like a valued customer, and made my day..”
“I Love this branch everyone is friendly. They are efficient and let you know when CD rates are higher to invest in them. They give you the online app to lock your account. My other bank doesn't do this. This Bank gives you more services then others.”
“I Love this branch everyone is friendly. They are efficient and let you know when CD rates are higher to invest in them. They give you the online app to lock your account. My other bank doesn't do this. This Bank gives you more services then others.”
“I went to this bank today to make a withdrawal that was a tad larger than usual. I did not catch the kind womans name who assisted me but the teller with Red hair is one of the nicest people Ive ever encountered at a chase! She was professional, Helpful And truly cared about my situation.
GIVE HER A RAISE AND PROMOTION!!”
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“Elizabeth was incredibly knowledgeable navigating the VA loan process. She was unbelievably responsive and empathetic to every concern I had. Elizabeth was genuine, deliberate, and professional each step of the way.”