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“Mary helped us to have paperwork Notarized, scanned/printed copies and shipped for us. She was very Friendly, knowledgeable and polite. It was so nice to do everything at one place instantly. This UPS store is my go to place for all my needs. I highly recommend this store in McHenry, IL”
“I used MLS Mailing for a US Mail marketing campaign and my 2018 revenues increased by 12% over my normal production levels. Maria and Angel help me with market area, list and printing/mailing. Thank you Maria and Angel and all the staff at MLS Mailing for making 2018 a very good year. Phillip Almeraz”
“Quick response to call to put in a new mailbox. Island Lake is changing the requirements of height of mailboxes. Removed old mailbox and installed a new one. Great work and would recommend.”
“I would recommend The UPS Store to family and friends without hesitation. I had quite a few mailing and copying items and they patiently helped me with all of it. It ran past closing and they could not have been more helpful and finished up without any rushing. Thank you again, Ven (forgive any misspelling) and Sai, you guys are the best!”
“Today I had the pleasure of meeting a very helpful staff member at one of the stores in Carpentersville, IL. An employee named Amit assisted me with shipping a package that I was having trouble handling on my own. He demonstrated professionalism, patience, and great empathy toward customers. He is an excellent employee, and I would like to sincerely thank him for all of his help. His outstanding customer service made my experience very positive. Thank you again for the excellent assistance.”
“I had some issues with my Amazon return because of the Amazon retailer, guys at this location tried their best to help me and solve it as quickly as possible. Thanks”
“This is a shoutout to Owen at the UPS store in Fox River Grove. He was two weeks on the job and running the place ALONE! We brought him five large boxes three of which he had to pack. He was handling incoming patrons, trying to finish our boxes and answering phones and questions. It was a super busy day and he handled the work and himself very well. Shame on management for not having two people in the store. One for additional help and one for your employees safety.”
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“I’m not sure who manages this location or who is responsible for training the team, but one thing I can say with complete confidence:
I visited during what seemed to be peak hours—around 5:30 PM—when the place was very busy. Despite that, the line moved almost immediately, and the entire team operated with remarkable efficiency.
What stood out even more was the professionalism combined with a genuinely friendly and welcoming attitude—something that, unfortunately, is not always common these days.
My sincere congratulations to everyone working there, especially the young team members. You are doing an outstanding job.”