Used Cars in Crystal Lake, IL

“I came by because i had heard of this place online and my parents were town for a few hours left and figured it might be a long shot to get a tour but why not try. When i entered I found out you needed an appointment ahead of time as well as they were a bit busy at the time but after hearing about my parents they managed to accommodate us. The tour was insightful as well as the care the vehicles clearly had, and some of special order cars were packed with features that was awe inspiring. We got to see the showroom, body shop, the area were they painted as well as the room were they restored upholstery . I know my parents enjoyed it but my dad really loved it and he wont forget it and i wont
forget their hospitality either.”

“I recently drove a friend to Ormsby Motors who was purchasing a car for his wife. The deal was basically completed on line including selling price and trade-in value. My friend has multiple medical issues including ambulatory problems. We were graciously greated by Mike who arranged for us to park very close to the office to accommodate my friend. Tom the owner took over the transaction which went incredibly smoothly. In fact my friend had a bank check that was more than the agreed upon price. Here's the kicker Tom suggested we take the car back to Wisconsin without any money down and mail him a new check with the correct amount. UNBELIEVABLE amount of trust and good will on Tom's part. They quickly worked out a mutually agreeable payment schedule. I have never witnessed an automobile transaction like this in my life. Tom and Mike couldn't have been more accommodating to make this deal work. Incidentally, the car was a Buick in excellent condition. I wish all car dealers had the integrity, trust, and honesty of Tom, Mike and Ormsby Motors. I recently spoke to my friend his wife loves the car.”

“Purchased a 2015 Audi A3, transaction was easy and straight forward, took the car the same day. Brian who helped me with everything told me almost all that I needed to know. Great place.”

“Bought a vehicle around Christmas time very impressed with the quick response on the phone especially around the holidays. Happy with the vehicle and the service from Ed and Isidro! Respectable and trustworthy business of over 30 years.”

“I got into a wreck and needed a vehicle fast. I showed up with my father and was IMMEDIATELY approached by the sales guy Simon who Greeted us with a firm handshake and attended to our every need with total professionalism. I settled on a super clean 2009 Grand Cherokee with Loredo trim and closed the sale. Took it home and within a week developed an overheating engine. In a panic I contacted the dealership and they set me up with their mechanic who diagnosed the issue "faulty water pump" and fixed it same day along with a new thermostat at no cost to me. I absolutely couldn't be happier with The Jeep and the experience as a whole. Thank you Shults family. You just earned a customer for life. I will be returning for my next vehicle and sending my friends and family your way?”

“I purchased a 2011 Ram 2500 overall at a good price they work with a Finance company that is very knowledgeable and helpful . I always have diagnostic work & maintenance work done on all my vehicles , and hopefully things will work out for the best.”