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“For truck drivers... entrance is the west gate. Pull up to the gate and call the number posted. Pretty easy backing. Unload time is about an hour. Getting to the delivery can have some tight turns but overall not bad.”
“Ace has anything I need and sometimes helps me figure out what’s needed to complete my project. Always helpful. Been going to ace for over 50 years. Thanks Scott.”
“The workers were kind and willing to walk me directly to the items that I needed. I really appreciate this because I am a senior living with disabilities and it is too painful wandering around looking to find what I need. Thank you 😊”
“David at Ace Hardware is an absolute lifesaver! I was on a mission to find a very specific screw, and honestly, I was starting to lose hope. David didn't just point me in a direction; he walked me over, listened carefully to what I needed, and somehow knew *exactly* which obscure screw it was. David’s knowledge and patience were incredible. Ace Hardware is lucky to have him!”
“Nice store. I needed gardening gloves and landscaping waste bags. They were very conveniently placed near the cashier. The gardening glove selection is limited, but I was able to find a pair that fit my hands, and contained a protective leather tip for the index finger. Great for digging around river rocks.
It’s a small store and the selection of product varieties is highly curated. But it’s my first stop to purchase items for my home’s hardware needs.”
“Clarendon Hills Hardware is truly an old school store, not only they carry a tremendous amount of household required items, all of them are ready to help!! I have always found what I needed there and left with a tremendous sense of warmth and caring!”
“You would be surprised at the stuff they carry. I don't think I have had to go to a big box store in a while. I like that there is always someone to help and they are very friendly and knowledgeable.”
“Ace is the place and this particular store is one of my go to spots for hardware and keys. I also bought my last Toro mower here. The only downside is when I had the mower serviced, there was not very good communication about how things were going. This might have been due to the place they send the mowers out to, but the manager recently told me she would personally get back to me and didn’t.”
“Excellent service on the lighting department. Number one the array of lighting is so fantastic. Each fixture is work of Art. They have a giant computer screen that you can scroll through to see every and any light fixture on the planet is totally enjoyable. My designer at the store is Katie and she was just perfect for me. Excellent communication, relaxed, friendly made it so easy for me to spend my money at Hortons. I will be back and I highly encourage anybody to come to the store it does say Ace hardware Hortons. The lighting is upstairs and the hardware section is downstairs.”
“Locked my keys in my car. These guys helped me to get back in AND didn't want to charge me anything. I forced some cash in them (but not enough).
Still some great people in this world who don't stepping in and helping someone in a bind.
BIG THANKS!”
“Joanna, took care of us solved our problem and blessed us with a RED BUCKET ?
#lberateREDbucket #floorprotection #swifty #ikeafurnaturetools #thatwasme”
“Excellent customer service. Arturo went above and beyond in helping me with both a purchase and return. I tried into harbor freight for the excellent value, but I keep coming back because of the excellent service. Well done, guys.”
“I took in a part to repair a frost proof faucet. The individual who assisted me couldn’t have been more helpful. He provided the necessary parts, assembled them so all I needed was to reinsert the part back into the sleeve and tighten. I was provided exceptional service and encourage anyone needing plumbing supplies to shop here.”
“What can you say that you don't already know if you've been here before!!! If you've never been here let me tell you what is in store for you... Friendly staff, smart people except for the one guy, oh you know that guy... He's that guy ... !!! Anyway go on in and check out their parts... Mmmm parts they got big ones and little ones all the ones you need...!! If you need it they can give it to you really good like!!! Mmmmmmmm howdy let me tell you what... Come on over and get what you want all the parts you want... I bet if you're really nice they might accept all forms of payment... Cash is king but they do it any way you like it...!! They always aim to please!!! They please better than all the rest!!! Boy and girls and all the rest of you peeps I hope you enjoyed this if you have hit a like or not either way!!! I hope you are having a great day and even better upcoming year ahead!!!”
“I recently buy a new cmc 90 hd and have few issues with machine couple time Ronny in service been helping me with the issues and answers all my cuestions about it. He had really knowledgeable about this equipment. I really appreciate the help. Thanks Ronny”
“Erin was lovely and possibly the reason the business looks more like a model home than a body shop. Dave was very helpful and really went above and beyond in both his work and his explanations/communications with me!”
“I had such an exceptional experience at this Home Depot location that I felt compelled to share it.
After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution.
Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations.
Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation.
It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me.
Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”
“5 star customer service given by Andrew. Without even being asked he offered to load up my carpet cleaner and did it was a smile. Beyond happy with this, highly recommend this location. Give that kid a raise!!!”
“I was really impressed with the young worker who helped me. Super patient, friendly, and professional. It’s nice to see someone that young take their job seriously and care about customers.”
“Tom C was exteremly helpful & knowledgeable! He was able to answer all of our questions & even gave us some extra knowledge for the future ! Thank you Tom, great service here at Lemont Ace!”
“I had tempered glass replaced for a storm door at Carlson Glass and want to specifically commend Danny for his professionalism and accountability. As a newer hire, he was courteous, transparent, and genuinely focused on helping resolve the situation from start to finish.
The turnaround was quick, which was especially important given the cold weather and the fact that this repair was for my elderly neighbor, who was very thankful for the prompt service.
Danny handled everything with integrity and care, and his approach made a real difference in the overall experience.”
“Top hardware store in the Broadview / Westchester corridor! I had struck out three times with a replacement toilet handle fitting and these guys actually offered to come over and install one for me! Old school service like you just don’t see anymore.”
“Excellent customer service. Went in there to see if the had a specific retaining clip. Sure enough they delivered,they had it. Just wanted to thank Charlie and Darin. Will definitely return for future purchases. You just don’t find customer service like this anymore. Thanks again, Steven”
“We’ve been ACE customers for sometime but today we feel we must say a loud “Thank you!” to two gentleman assistants at this store for a very special reason. Around midday today, I arrived at the store in search of some high temperature wire, nuts and tape to fix our water heater. Since our English is exactly perfect, we failed to get the right wire. Before we realized it, the assistants asked us more questions and found out that we needed wires that can stand really high temperatures which were not available at this store but should be at an auto parts shop such as AutoZone where we got what we really wanted. The two extremely friendly and attentive and helpful assistants essentially went out of their way to help us avoid what could become a hazard at our home. No words can express our gratitude to these two gentlemen who work at ACE for their helpfulness and care for customers. We will definitely shop more at ACE because of them.
Eric & Lucy”
“Looking for a sled for my son. Naperville ACE had just what I was looking for. 4 registers open this afternoon. No wait. Friendly staff. ACE consistently does a fine job with signage and the higher cieling in this store made it a breeze to find exactly what I was looking for.”
“Contacted Holland Hardware for repair of a damaged dining chair. Because the dining table is pretty old (it was purchased used over 40 years ago) replacing it with a new chair would have required custom building at a high price. Holland was able to repair the split wood, install new dowels to replace the broken ones, and reattach the broken leg to proved a sturdy, solid dining chair.they did this in a timely fashion at a very reasonable cost. we are very pleased with the service.”
6AM - 8PM
14053 S Bell Rd, Homer Glen
Hardware Stores
“Great customer service, you can always find someone to help and go out of their way, especially compared to Orland Park, where quality customer service is minimal”
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“I had a fantastic experience thanks to Liz in the garden center. She took the time to help me design a difficult area in my yard, offering thoughtful ideas, expert advice, and the best plants for the space. Her knowledge, patience, and genuine willingness to help me made the whole experience enjoyable. Outstanding customer service.-I highly recommend her thank you for all gardening questions!!”