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“I’ve been here several times for various home improvement items, garden tools or plants, and even cleaning products (better prices than Amazon!) and this last time I was really impressed by how helpful Scott was in lumber. He helped me find exactly what I needed, even found an alternative option for a 2 x 2 I needed in cedar, and made the cuts for me perfectly. I really appreciated it and my potato box I’m making is coming along nicely. Thanks again!”
“It's huge. Has a lot of everything needed for your home, garage. If you can't find what you are looking for they have enough staff walking around to assist you.”
“Menards has one of the most extensive selections of plumbing parts in the entire Chicagoland area. You name it, they have it. Also, their (Rheem) water heater selection is equally extensive and priced very competitively, but I really like their Power Vent water heaters. My previous Power Vent water heater lasted 26 years (it was also purchased at Menards).”
“Once again, saved the day. The heavy rains overcame the valiant efforts of my old sump pump. My local Home Depot had exactly what I needed. I find there is no middle road, however. Either someone from the staff jumps you as you enter their aisle.... or there is nobody in sight forever. I found what I needed.”
“I came to the store to return an online order yesterday and the process was easy, smooth and quick. Kaitlyn and Hayley at the order and pickup desk were amazing, patient and super helpful. Give them a raise, they’re great employees!”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
“After purchasing kitchen cabinets Associate GABE was exceptionally helpful with loading the cabinets in my vehicle.
An outstanding customer service person an asset to the Home Depot Team”
“Shout out to Luis from what I remember one of the managers on the night shift he was very helpful and patient with me, he stick around with me over and hour just yo make sure I had everything I needed. Really thankfull.”
“You can find most everything you want. Garden prices I noticeably higher than the other local stores tho. But the selection is better.
I usually always find someone if I need assistance as well”
“Shout out to Jack at Customer Service. We were having trouble finding a gardening tool (clearance item that did not list the aisle and bay online, and couldn’t locate the item in the normal spot), so we visited the service desk just to get some direction. Jack not only proceeded to look for the item in the system, simultaneously acknowledged and assisted other customers who were in line on the other side of the desk, but cleared the line and then walked us over to the area and found it in top stock. Super helpful, courteous, definitely a 5 star experience. Thank you Jack!”
“The store is very clean, very well stocked and the store is well organized. The gentleman who helped us was very professional and personable. We got a person to load our truck and he had a great attitude.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Although I don't mind the natural smells hitting your senses as you walk in, the prices could be governed better. I paid twice I did last year for a lawn mower tune up kit. Another issue I have is the lack of floor personnel. I normally don't ask for help as I like to do the work myself and look around to find whatever it is I'm looking for, but if i can't find it, there's also nobody around to point you in the proper direction. Hence why I'm subtracting one star.”