Kroger receives mixed reviews from customers, highlighting both significant strengths and areas for concern. Many customers praise specific employees for exceptional service, noting instances of friendliness, exceeding expectations, and careful attention to detail, such as in the deli. Several shoppers express strong loyalty to this particular store, citing consistently professional, helpful, and friendly staff and managers, and often finding everything they need. However, there are repeated complaints about operational issues. Customers report finding a foreign object embedded in frozen seafood and express frustration with persistent price increases. A common criticism is the lack of human cashiers, forcing customers to use self-checkout and bag their own groceries, sometimes with inattentive oversight. Additional grievances include improper food handling by a gloved employee in the meat department and being overcharged for items. One customer also noted a negative experience with an employee's attitude at the fuel center, though considered that a separate area from the generally well-regarded grocery store.
This store is lucky to have Kendra has a front end manager 💙 Clean store, friendly staff. Just pay the staff better!
February 2026
Love the sales through the app and in store I have noticed mark up on pop when it's on sale so sometimes not the best deal along with marked sale items tags on items that are no longer on sale but overall still can find good deals
August 2025
We normally LOVE getting our seafood at our location. 8-22-2025 we bought a bundle of Perch. Pulled it from our freezer 8-33 to thaw for today 8-24 only to discover there was a fly embedded in the pieces.
