Kroger is a popular grocery store offering a wide selection of quality food and household products from well-known brands. Customers can find fresh produce, meats, seafood, dairy, and home goods, making it a convenient one-stop shop for savings. The store is appreciated for its excellent service, especially the willingness of staff and managers to go above and beyond. One notable example is a store manager who personally iced a cake after a mix-up, demonstrating dedication and care that left a lasting positive impression. Many customers enjoy the grocery pickup service, which is usually accurate and ready on time, providing a convenient shopping experience. However, some shoppers have experienced issues, such as rude behavior from certain employees, which has affected their overall experience. Price concerns are also common, with some customers feeling that the prices, particularly for items like chicken wings, are excessively high and make it difficult to afford groceries. Despite these concerns, Kroger remains a favored store for many, thanks to its wide selection, helpful staff, and commitment to customer service. Overall, Kroger is seen as a business that offers quality products and caring service, though there is room for improvement in pricing and employee interactions.
Easy to navigate. Jerry always provides great customer service. More workers would be helpful (such as cashiers). More security in the shopping center would be helpful also to keep the customers shopping experience just that.
May 2026
I've only had a problem with one employee at this store and I believe she is gone. I want to point out the pharmacy here is excellent compared to Airport Plaza that picks and chooses who they will fill a legitimate prescription for. Brentwood Village is definitely my choice!
May 2026
I get good prices cause I go. And shop at Kroger's every now and then, and then I get gas a little cheaper, like 20 cents for every gallon etc. So it helps out
