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“Brian and Anthony at Lake Zurich Grand are fantastic! Provide all the facts / data, with a low pressure, friendly, fast and accommodating sales approach. We’ve purchased three major kitchen appliances from this store and are very pleased with their service level. Highly recommend!”
“Took my Mom in to replace her iPhone 13 with a 15. Only one person working on Sunday, and they were helping another customer, so asked us to come back in ~30 minutes. When we returned, a couple other folks had come in, but they honored our pace in line which was nice. The person helping us was efficient, knowledgeable, and professional, and we were in and out with the new phone setup (including new case and screen protector) in about 25 minutes. Not a bad idea to make an appointment before you come in, but definitely recommend this store”
“Michael Buck extremely helpful and helped save the day when my phone had water damage and gave instructions on how to file a claim for a new phone. He went above and beyond to help ensure all my data was saved and had he not helped all would have been lost. Such a great customer service experience!!”
“Dan is the most outgoing and courteous sales person that I had the honor to meet. I bought 3 electronic items and 3 gifts and he reminded me of the warranty with a smile & professionalism.”
“Stopped in Verizon with my son to check on upgrade. Natalie and Alissa were extremely knowledgeable advising us on our account. They pointed out we could save $30 per month/$360 per year by switching to auto pay from checking account. As far as upgrading best to wait till end of phone contract. Very courteous and professional! Highly recommend this Verizon store.”
“Rick has the best customer service. We went to the Crystal Lake location and didn’t have a good experience. Decided to drive out to FRG and were very happy with the customer service Rick provided. We will now make this our go to location.”
“We drove all the way from Indiana to visit this audio shop, and it was absolutely worth the trip! From the moment we walked in, we felt genuinely welcomed by everyone. Dave made sure we were comfortable and had everything we needed to really experience the demo setups. The entire staff was super supportive and knowledgeable. It’s clear they’re passionate about what they do. Highly recommend this place if you’re serious about audio!”
“Many thanks to Jeanette, who helped me solve my problem. Her work day was already over, but she stayed and completed the activation of my lines. She helped to save my old number. A very nice and kind girl. I recommend this store.”
10AM - 2PM
546 Crossen Ave, Elk Grove Village
Electronics
“One day I will learn to mod a player myself. Until then these folks are the best way to get a region free 4k Blu-ray player. The price is what you pay for being niche.”
“I went in Friday morning and dropped off my mixer to be cleaned, greased, and recalibrated. Within two hours I was headed back home with my mixer looking and working as good as new! Very happy to be ready for the holiday season”
“Jose was awesome ...so helpful and patient he walked me through the whole process of switching to new upgrade my new phone. I've been a cricket customer for 6 years and no one at cricket ever took time to help me so much! Thanks Jose! We will be back”
10AM - 8PM
1007 S Rand Rd, Lake Zurich
Electronics
“Got a new Apple Watch Ultra from Aurora and she was amazing!!! Smoothest process ever in a mobile service store. Team seemed to really enjoy their work snd each other.”
“Nice electronics store. I try and stay out because i always find stuff i wanna buy when i do go in and I really shouldn't. Sales staff is very nice. My only beef is that last time I went in for an Apple Watch they hard sold me on a best buy card I didn't really want or need. Oh well. If I am in the market for electronics that I can't order online and wouldn't have delivered, this is my go too. As infrequently as possible for the sake of my budget. I will also never ever go around Christmas, as the day after Christmas and the black Thursday/Friday/Monday whatever, is insane.”
“had a fantastic experience with Action auto service. The staff was friendly and professional, explaining the repairs thoroughly without any upselling. They gave a clear estimate upfront, kept me updated throughout, and finished the work on time. My car is running smoothly now, and I appreciated the fair pricing and transparency. The shop was clean and comfortable, showing they value their customers. If you’re looking for reliable, honest service, I highly recommend Action auto services!”
“My husband and I came here after the holidays looking for storage for our Christmas gifts. We found an underbed storage container that will fit our needs. We were able to get in and out quickly. I highly recommend Target, especially going at night when it's not as crowded.”
7AM - 10PM
3100 IL-60, Mundelein
Electronics
“I really enjoyed my grocery shopping here as this was my first experience . Bakery & Deli needs lots of improvement and Produce should be fresher and cleaner but I found frozen items to be particularly varied with many choices. But don't buy chips/ snacks here as terribly overpriced”
“Best Buy is still one of the best places to shop for electronics, with a solid selection and helpful staff. If you need something right away, it's great to walk in and grab it instead of waiting for shipping.
But man, it’s sad how empty the store feels now. I remember when you had to fight through crowds just to get your hands on the latest gadget—now it’s just quiet, almost too quiet.
The convenience is nice, but I miss the energy and excitement. Hopefully, they stick around, because we still need more tech stores.”
“It was an amazing target run and we stopped at Starbucks.. My Wife and I really enjoyed our drinks, Alex did awesome job very friendly and just awesome worker can’t wait come back !”
8AM - 10PM
555 S Rand Rd, Lake Zurich
Electronics
“Katrina unlike the hurricane was an amazing help, she was able to answer all my questions and concerns without any hesitation. Karen was equally as helpful & fast when it came to the register thank you ladies!!”
“They are the Best. They hand wash. They are know for protective coating to shield your paint from life on the road. The owner, Gino is a car enthusiast who rebuilds 1970s GM brands for fun. He treats your car like it his car.”
“I recently purchased a microwave, and I'm extremely impressed with its performance. Not only does it offer the convenience of quick heating and defrosting, but the 220-volt compatibility ensures it works perfectly in my kitchen setup. The sleek design and intuitive controls make it a great addition to my kitchen. I highly recommend it to anyone in need of a reliable microwave for global use.”
“It's a bit of a mess in this Super Target (recovering from Black Friday I guess). I could not find any holiday tablecloths. A Target team member directed me to the area and I later found a few vinyl ones in the Magnolia section but they were too small. The store is pretty quiet now and I found the ginormous candy bars for my white elephant exchange! Lots of candy, feathery friends, so many gingerbread houses (even a Target one - how meta!), and plenty of ornaments, etc.”
“Valerie is great at her job another store run by Will which does not surprise me with the outstanding job he does at both stores, the staff is super friendly and the store is always clean and organize, well maintain and always willing to help you out. Will recommend to anybody”
“I’ve written maybe 5 reviews in my life, but this is one I HAVE to write. The Verizon Hoffman Estates location is the very best of the best! The manager, Jesse, knows his stuff! He’s helped us; he’s helped my elderly parents. We’ve added lines, changed phones, ported over numbers, you name it. He explains everything clearly: options, the steps we need to follow, and what to expect. He’s patient, kind, and fun to work with! His crew is so helpful, too. (Shout-out to Jacky!) With as much as we rely on cell phones, it’s essential to have someone to trust. Jesse is that someone and his store is that place.”
“I have been in the Cricket location in Palatine several times and Ana has always been very pleasant, helpful and efficient! No matter what issue/question I arrive at the store for, she never makes me feel inept or inadequate! I'm also quickly in and out when I need to make an in-store trip! Love our Palatine Cricket store!”
“I went here to buy a Shure SM57, XLR cable, and a stand. The owner was very friendly, knowledgeable, and helpful! Sent me on my way with everything I needed at a great price! Now I know where to shop for all my recording needs.”
“For many years now, our purchasing process with DVD Overseas has been successful from the initial ordering to the fulfillment of the order. We are very satisfied with DVD Overseas' customer care. We appreciate their attentiveness and care to process our orders in a timely fashion with great direct communication. When a product was out of stock, they reached out to us with other product options, and even price-matched as necessary. As always, it's a pleasure working with DVD Overseas and we look forward to continued successful ordering!”
“We were in from out of town doing a big job and ran into some serious issues. The sales rep Dan absolutely saved our ass by going out of his way big time to help us. Anybody should be happy to have this guy as an employee. Thank you Dan”
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“We purchased a MacBook Air on Monday and two days later the product went on sale. While we appreciated the expertise of the sales people, we were very disappointed that they did not tell us about the upcoming sale. That would have shown real integrity and built better customer relations. Even our car salesman told us he could give us a better deal if we waited.”