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“I hate dealing with phones, but Joey made the experience smoothe and was tremendously helpful. I ended up coming back to him after a year because I remembered how he went out of his way to pick up a Gizmo watch from another store for my son. This time, he again went out of his way to try to deal with customer service for us so we could save money. I can honestly say I will never go anywhere else.”
“Another Verizon store is much closer to me than this location, but the difference in customer service is definitely worth the drive. I really appreciated the thorough explanation of my bill and eligible discounts and promotions that I received. Jason and other store staff were courteous, friendly, and accommodating. I initially thought to buy the new phone outright although decided to purchase it over a three-year service commitment and not go directly to the manufacturer because doing it that way felt right based on how I was treated at this Verizon store (in Long Grove).”
“Brian and Anthony at Lake Zurich Grand are fantastic! Provide all the facts / data, with a low pressure, friendly, fast and accommodating sales approach. We’ve purchased three major kitchen appliances from this store and are very pleased with their service level. Highly recommend!”
“Ray is definitely amazing businessman that cares about the customer. Visit the store and you will see just how great his business is! TOP DEAL TRADING ⭐️⭐️⭐️⭐️⭐️”
“I'm thrilled to share my exceptional experience with Rosa and her team at the pawnshop! ? Over the past 7 years, I've had the pleasure of conducting business with them, and their customer service has been outstanding.
her professionalism, expertise, and dedication to her customers are truly impressive. She's always gone above and beyond to ensure I'm treated fairly and with respect. Whether I'm selling, buying, or pawning items, she takes the time to explain the process, provide valuable insights, and offer competitive deals.
What sets Rosa apart is her commitment to building lasting relationships. She remembers my preferences, keeps me informed about new arrivals, and always looks out for my best interests. Her attention to detail and transparency have earned my trust, and I've recommended her shop to friends and family seeking reliable, trustworthy service.”
“Anna at T-Mobile was absolutely amazing to work with. She was very attentive, knowledgeable, and helpful with explaining the phones and plans so I could get set up with exactly what I needed. I can’t thank her enough for all the time and effort she put into helping me. I’ll 100% be coming back to see Anna again whenever I need help. Highly recommend!”
“Erick and the whole team are truly amazing! Everyone is incredibly responsive and supportive, the best service we’ve ever received. They took time to explain everything in detail, offered us the best deals, and walked us through the entire process step by step. Erick is exceptionally professional and highly experienced in his field. Thank you so much for all your help and support. T-Mobile customer service at its best, highly recommend!”
“We drove all the way from Indiana to visit this audio shop, and it was absolutely worth the trip! From the moment we walked in, we felt genuinely welcomed by everyone. Dave made sure we were comfortable and had everything we needed to really experience the demo setups. The entire staff was super supportive and knowledgeable. It’s clear they’re passionate about what they do. Highly recommend this place if you’re serious about audio!”
11AM - 6PM
525 W Liberty St a-120, Wauconda
Electronics
“Caitlynn was a WONDERFUL help!! She’s the store manager and was super friendly, welcoming, and great to have a conversation with while we waited for my phone to update. T-Mobile, GREAT HIRE!!”
“Worth the trip from Chicago to get my KitchenAid mixer fixed. It was ready less in than an hour and customer service was great.
Before we left, we were taught how to keep our KitchenAid running smoothly.
Highly recommend!”
“One day I will learn to mod a player myself. Until then these folks are the best way to get a region free 4k Blu-ray player. The price is what you pay for being niche.”
11AM - 6PM
1007 S Rand Rd, Lake Zurich
Electronics
“My son’s phone was stolen while on vacation and it was quite a mess. When we got back, we came to this store and Wes was amazing at letting us know all the options available, getting the phone replaced, and restoring the data from his stolen phone. He turned a bad situation around into a good experience. I’m grateful for the support he gave us.”
“Went in for a new phone/upgrade at this location and Lisa provided me with possibly the highest level of customer service I've ever experienced. She was cordial, very knowledgeable about each product and plan, trustworthy, and she explained everything in a clear and concise manner. She went above and beyond helping me with the transfer of data which saved me a ton of time and aggravation. She turned a transaction I was dreading into a pleasant and easy experience. Lisa is the reason I will remain a loyal customer AND I will recommend her to my family, friends, business contacts, and more.”
“had a fantastic experience with Action auto service. The staff was friendly and professional, explaining the repairs thoroughly without any upselling. They gave a clear estimate upfront, kept me updated throughout, and finished the work on time. My car is running smoothly now, and I appreciated the fair pricing and transparency. The shop was clean and comfortable, showing they value their customers. If you’re looking for reliable, honest service, I highly recommend Action auto services!”
“Gabit was very helpful and had a great recommendation. So glad that I listened to his advice. I was looking for computer speakers and he recommended the Insignia soundbar. It is very reasonable cost and great quality. I returned a very expensive speaker system that I had purchased at ABT. My son liked it so much that he bought one for himself. Kudos to Gabit..it was very late in the evening maybe 30 minutes from store closure. Great customer service.”
“After price matches, I found Best Buy to have the more affordable price for the HP Laptop I was looking for. Quick service, and extra perks. The staff were polite, explained all I needed to know about my product. I had a great experience. No complaints. If I need help I'm signed up with the Geek Squad.”
“Im not a professional Target critic like kelly. Can get help when asked for. Store is clean. Can’t ask for much more. I give it 5 stars instead of 3 for exceptional service.”
“They are the Best. They hand wash. They are know for protective coating to shield your paint from life on the road. The owner, Gino is a car enthusiast who rebuilds 1970s GM brands for fun. He treats your car like it his car.”
“I recently purchased a microwave, and I'm extremely impressed with its performance. Not only does it offer the convenience of quick heating and defrosting, but the 220-volt compatibility ensures it works perfectly in my kitchen setup. The sleek design and intuitive controls make it a great addition to my kitchen. I highly recommend it to anyone in need of a reliable microwave for global use.”
“Update: Thursdays are now $1.00. It is a great place to shop for bargains. I love coming here and looking for stocking stuffers and small gifts. I have gotten press on nails, makeup, party plates (bundles), clothing, car accessories, toys, pet toys/treats, food items... and more... they even have a refrigerator section with cheeses and other great items. I love the people who work here, they are kind and helpful. If you're looking for something specific they will take down your phone number and let you know when they have some.”
“I was here 1/10/2026 picking up food I ordered online, and I decided to check the store. Shout out to Nathaniel for going above and beyond with his kindness and hard work. I was looking for something and I was walking around at first, but I decided to ask. Nathaniel was the one that look for the item and was able to find one for me. All the staffs I met were helpful and kind. Thank you, guys
Thank you very much!”
“I utilize drive up at West Schaumburg and Nasser is great! My order is always out in a timely manner. He is very friendly and courteous and does a great job. He is a very cheerful guy.”
Open 24 hours
1905 W Golf Rd, Schaumburg
Electronics
“Absolutely love coming to this store! I’m a regular, and every visit is consistently great. The store is always spotless and well-organized, which makes shopping a breeze. Sam and his crew are an awesome group—always welcoming, super friendly, and they genuinely seem to enjoy what they do. It’s that kind of positive vibe that keeps me coming back!”
“I just wanted to give a review for the metro.T mobile store in Mundelein on lake street. There is an employee there named Moe , he help me get a good deal on some phones.Because it was time for me to upgrade for a new phone.And he was very helpful in helping , get in everything all set up. Moe makes it his business to take care of his customers and make sure that they understand the product that they are getting and how to use the services. Anytime I have any problems or questions about my phone services or internet.I always stop into the store and see if he can help me out. He's a great guy and a hard worker”
“The store attendant Denis was extremely helpful when I came in to buy a Switch 2! Highly recommend coming to this store, Denis is very knowledgeable, being able to help answer a multitude of questions.”
7AM - 10PM
3100 IL-60, Mundelein
Electronics
“I normally don’t go out of my way to write reviews for big stores, but I felt this one was worth it. The only reason I’m leaving a 5-star review is because of Will, normally found at the self-checkout lane.
No matter the day or time, Will always has the biggest smile on his face and genuinely makes the experience better. He’s friendly, welcoming, polite, and always takes a moment to say hi and ask how people’s day is going. That small interaction makes a bigger difference than people realize.
I’ll honestly wait in the self-checkout line if it means Will is there, because his attitude and positivity set the tone for the whole visit. Target is lucky to have him.”
“Recently switched from AT&T to Verizon. Stopped in the Hoffman Estates store just to get some information - but ended up walking out with five new phones! Angel and Doug were incredibly helpful, knowledgeable, and patient throughout the entire process. The switch went smoothly overall. I did run into a couple minor issues with some phone functions, but went back to the store and Angel quickly resolved everything. Great customer service and a very positive experience!!”
“For many years now, our purchasing process with DVD Overseas has been successful from the initial ordering to the fulfillment of the order. We are very satisfied with DVD Overseas' customer care. We appreciate their attentiveness and care to process our orders in a timely fashion with great direct communication. When a product was out of stock, they reached out to us with other product options, and even price-matched as necessary. As always, it's a pleasure working with DVD Overseas and we look forward to continued successful ordering!”
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“Great service at the Apple Store. Eric was very helpful, professional, and made the whole experience easy and pleasant. I really appreciate his assistance and customer service.”