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“Erica, the store manager, exemplified outstanding customer service. It was refreshing not to feel pressured into buying something, which is rare in stores these days. The in-store experience was extraordinary. They helped my dad pick out a ring for a Christmas gift for my mom, showing incredible patience and enthusiasm without being overwhelming or aggressive. Thank you, Erica and team! They made the buying experience truly special. Even my dad was impressed, and that says a lot lol.”
“We attended an in store event for engaged couples creating wedding registries. Our sales rep, Debra, was very helpful and knowledgeable. She gave us good advice and was not pushy in trying to make sales. Instead, she listening to what we wanted and guided us to options. Much appreciated!”
“We went in looking at chairs. We found a fabric we liked and Jackie, the sales consultant, checked the price. It was a bit high. She found another fabric in the same color range and priced that at a considerable difference in cost savings. We valued her suggestion as a possible alternative. She was friendly, helpful and personable. This is in contrast with an unfriendly, unhelpful sales associate that we encountered at Crate and Barrel before we visited Pottery Barn. Customer service is everything!”
Home Decor
Home Decor
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Home Decor
“Great instore experience, the staff were great. I have been skeptical about buying a sleep number, now I am happy that I did. Great product! Start saving your money now and buy a Sleep Number bed!”