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Most Recent Comments
I was disappointed that the store was so filthy. The floors, checkout areas, and the bathroom. Workers standing around talking with nothing else to do, and the place looks like this? For the price of the goods they sell, make the place look like it's worth it at least.
As most of the other reviews confirm, terrible customer service. Never have a problem with pottery barn but Mary and Jean sure did a number on their reputation.
I want to warn others of a horrible experience my wife and I had. While we love pottery barn, the service has really gone downhill. We placed an order for a table, which took far longer than promised to received (and came damaged the first time).
Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable.