“Molly was great, she told me about many other things that I might be interested in to go with my bed. She also helped me with some technical issues I was having with my bed as well. She was very helpful and I was glad she was there.”
10AM - 8PM
357 E Townline Rd, Vernon Hills
Mattress Stores
“Jeremy helped me out tremendously tonight! I bought a mattress that he thought would fit in my car once I emptied it. He told me to come back and he’d personally put it in my car for me since they don’t deliver the mattress that I purchased. So I went home and emptied my car and came back but unfortunately it didn’t fit. So Jeremy made things right and got me a killer deal on a better mattress and that one fit in my car. Genuinely shocked because I didn’t even ask for him to do that for me. Thanks again Jeremy you have no idea how much I needed your kindness today.”
“The salesman, Tom Richards, did an excellent job showing us all our options. He listened to our personal needs and we left buying the perfect mattress for us!Thank you very much.Connie and Pete LipaBarrington, IL”
10AM - 8PM
1007 E Rand Rd, Arlington Heights
Mattress Stores
“Got an awesome deal on Tempurpedic king mattress with Ergo base from Mattress Firm in Arlington Heights!! Quite impressed with the customer service and the delivery process as well! Experienced the best night of sleep since it was delivered. Highly recommend!!”
“Eric the sleep expert really provided amazing service to us! He explained everything so well and we learned a lot about exactly what we were looking for! So grateful to have a dependable honest person helping us make this big decision! Thank you and give that guy a raise! He deserves it!”
“Went to 2 mattress stores in LZ and bought from Steve. He recommended 3 options that matched my preference, no pressure sales tactic, nice, professional, informative. The other store in town has a sleazy, condescending, rude sales pig. Buy from Mattress Firm.”
“Sanjeev is a boss. He was so kind and knew his stuff. He went over everything with us. The one review that said he uses decisive sales tactics is false. Sanjeev went over the return policy and it was also on the receipt. Our bed just arrived on time and is in amazing condition. We were so lucky to walk in and meet Sanjeev. He had us keep trying beds until we found the perfect one. 10/10 would recommend this store if you want a new bed.”
“Robert was our salesperson today and as previously stated he knows his mattresses, very knowable, friendly not in the least pushy and respectful of our requirements.Looking forward to to some comfortable zzzzzzz!Thank you Robert”
“We are very satisfied with the bed. Loi helped us pick the perfect bed for our new apartment. Despite coming to the store at the last minute of the hour of closing, he was patient enough to help us decide which bed is the right one for us. I definitely recommend this business.”
“Mary was the best! She helped us compromise based on the different model features. I like more firm, but my wife likes plush. She also informed us about her own experience with Purple, which helped.The entire setup is nice, not pushy, up to the customer to decide if the bed is right for them.We can’t wait to try out the new mattress in our guest room.”
10AM - 7:30PM
447 N Milwaukee Ave, Vernon Hills
Mattress Stores
“So helpful and knowledgeable!Update: friends that have stayed over loved the Nectar mattresses in spare bedrooms. Recent house guests stayed in main bedroom. They said they slept great on Beautyrest hybrid. This was a fabulous purchase and we were treated so well! Thanks!”
“Adam is awesome! He knew exactly the type of mattress I was looking for. He explained the differences between the types of mattresses and what the importance of the coils are compared to the foam. Adam answered all the dozens of questions I had with patience, kindness, and professionalism. American Mattess is lucky to have Adam as they store manager! Thank you!”
10AM - 7:30PM
35 E Golf Rd, Hoffman Estates
Mattress Stores
“I found high quality mattresses & amazing customer service at American Mattress & the salespeople had us feeling right at home. This is where you need to go if you’re looking for a great deal without any hassles,Thank you American Mattress. And a special thanks to the sales rep Michael Means one of the coolest I ever met.”
“Our sales guy Mark made it very easy to find the right pad. It felt like being at the eye doctor with simply anasking number one or number two, each time we tried a new mattress.”
“I found myself in dire need of a new couch as my old one, sourced from Ashley's Furniture, was in complete disarray, shedding fake leather throughout my home, not helped by my two American bullies dogs. When I shared my quest for European furniture with a friend, they recommended EQ Modern. I'm delighted I discovered this store because it perfectly matched my requirements. I acquired a top-notch couch featuring an electric slide-out bed, all at a very reasonable price given its quality. While the owner extended a special offer and requested a review, I chose to wait a couple of months to gauge the couch's performance. To my satisfaction, it has proven to be of exceptional quality, highly functional, and capable of withstanding the daily use imposed by my two dogs. If you're in search of premium imported European furniture, look no further – EQ Modern is the destination you've been seeking.”
“Marquez is a stand up guy who did everything to get us the mattress we love. Appreciate the hard work and dedication to make that happen. The 5 stars are for him as an employee. Appreciate it again boss.”
“They were very prompt to greet us! The sales associates were very knowledgeable about their products and extremely helpful to us! I would highly recommend them to anyone looking for any appliance. Thanks for asking!”
“Just had the best start to a new year at the American Mattress store in Buffalo Grove with the help of Jack. He knew exactly how to narrow down which mattress to show my sister based on asking just the right questions. It was fast and Jack really made it a great experience! Thanks so much!”
10AM - 7:30PM
1474 Butterfield Rd, Mundelein
Mattress Stores
“Just purchased a mattress from Anthony the manager yesterday. He was very knowledgeable and professional working with my wife on choosing the right mattress for our needs. Coming from someone who has been in the sales industry for 10+years, Anthony is a true professional and understands the importance of building and maintaining positive relationships with his local market. I will definitely return for future purchases and recommend him to anyone looking to purchase a mattress.”
“My fiancé and I were browsing furniture stores for the perfect couch for our family room in our new house. We searched the usual furniture stores but we couldn't find anything we quite liked until we stumbled upon Penny Mustard and decided to give them a try. We were greeted by Kim and it instantly felt like we were talking to a family member instead of an intimidating salesperson. Kim was very helpful and knowledgable into helping us find the perfect couch. So helpful, in fact, that my fiancé was also able to find a recliner for himself for the family room as well! Penny Mustard, I would say, is a place where "you get what you pay for." The couch quality was marvelous and so soft and it's clearly made to last. I was surprised at the amount of color/material options for each piece of furniture. Overall, very happy with the purchases and our home finally feels cozy!”
“Anhelina knew absolutely everything about all the products in the store. Very friendly and helpful. Was not pushy as some other sales people in other stores are. Great buying experience!”
“Kelly was a tremendous help to my family and me. Took the time to show and explain all the information we needed regarding the items we were interested in. She’s very kind and courteous.”
“Walk in to welcoming staff that helped me choose exactly what I was looking for except that I came to find something even better! Wide selection of furniture and beautiful decor pieces for a reasonable price.”
“I want to start off by saying that I called Penny Mustard customer Service about a question on how to get a king size mattress which I had "inherited" up my stairs. The mattress (which was purchased from Penny Mustard by a friend who decided to move out of state) sat in my living room for a month before attempting to hike it up the stairs. I called Penny Mustard to ask if they had any advice and spoke to Donna who not only was friendly and very knowledgeable about mattresses. She took the time to speak to me about "folding the mattress in half" and getting it up the stairs. And she was so right! We got the king size mattress up the stairs like professional movers.Thank you Donna for taking the time and sharing your wisdom in mattress moving and for an excellent customer experience.”
“Excellent service in the kitchen and bath departments of Target. A customer service associate walked with us and helped obtain the item we were looking for. Even went to the storage area and brought out the product in another color to make sure we were satisfied! It was around 5:30pm. Wish I had gotten her name. Thank you!”
“First off this location is amazing, i lucky had josh the best customer service and attention to every detail i had about the full experience of a sleep number bed. I am glad i had josh to fully disclose everything about the beds. Im glad he knew everything and anything about the bed. While my girlfriend was testing out beds. Thank you josh for an amazing experience.”
“I had visited multiple mattress stores and felt a bit burnt out by the time I got to Hasseless Mattress. The experience at this store was unique and worked well for the process. Everything was as advertised including timeliness of delivery. The delivery guys, Jauron and Nathan were quick, accommodating and professional. Oh, and the Albany mattress was a solid choice.”
“The most pleasant mattress-shipping experience we have ever had. Totally independent of interruptions. The customer service was excellent, and the delivery was outstanding. They have a 3-hour window and then called when they were 15 minutes away. Perfect!”
10AM - 8PM
555 E Townline Rd, Vernon Hills
Mattress Stores
“I have not received my furniture yet so this review is solely based on customer service experience with Rayna!! She was absolutely fantastic!! She was very knowledgeable about sizes and durability, she even suggested things that I would like. I’m blown away how great she was! Everyone in the store was actually very nice and offered their help. I can’t wait to see my new furniture in my home! Thank you”
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“Jessica is very knowledgeable and answered all my questions. She told me about current specials and financing options. I like that she owns one and is able to give honest feedback. This store has like 10+ beds and pillows to test out.”