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“The UPS Store #7555 in Vernon Hills, Illinois, is my go to for all of my shipping, printing, invitation and thank you card design needs! Hemant (the owner) and his team provide top notch and friendly customer service, putting your mind at ease knowing that your packages will arrive safely and on time to their destination. His custom printing service is wonderful and I have worked with him on many designs for several parties thrown by my family. The moment you walk into the store, you’re greeted with a friendly smile and conversation. Hemant always asks about my family and our dog, and if everything is going well for us. This is the kind of service that keeps me coming back time and time again. I do not like going to the US Postal Service for anything due to major mishaps, theft, and mishandling of my packages. Hemant and his UPS Store in Vernon Hills is the only place I trust for my shipping and printing needs. I cannot recommend the UPS Store in Vernon Hills enough to people in our area. Thank you for all of your wonderful service over these years!”
8:30AM - 5PM
2040 E Algonquin Rd #507, Schaumburg
Shipping Centers
“Talk about a company that goes above and beyond to deliver ! What could have been a complex and frustrating experience, Bill was responsive and willing to do all it took to make our overseas shipment happen. Your search stops here.”
“Very nice office people are always nice and have good advice and help a lot they have very nice service and they are very nice I recommend this office to whoever needs to send packages or anything or plane tickets”
“The guys that work here are awesome! Always friendly, always trying to help in any way they can. I don’t go to any other ups only because of the staff that is there.”
“This UPS location is wonderful. I came in to ship a large, heavy package from a 3rd party seller through Amazon and did not have the correct label. Maha at this location was incredibly helpful to me. She guided me step by step on how to contact Amazon, initiate the proper return label from the 3rd party and what steps to take next. Maha turned a stressful experience into a positive one and was more than helpful.”
“The personal and courteous service provided by all personnel, especially the manager (Raj, who always greet me by my first name and a smile), makes every visit to this store a joy as I know I will always receive GREAT SERVICE! Other businesses providing customer services to consumers can learn a lot from this store practice of how to provide customer service. It's one way to ensure return customers, even if it requires etra effort!”
“Amazing! I had two pieces of art that were large and fragile and I was helped so quickly and effectively I was probably in the store only ten minutes! And the art was professionally wrapped, boxed, labeled, and it cost much less than I expected.”
“My wife and I wanted to express our appreciation for this store and James for helping us out and printing our son’s birthday invitations with short notice. Thanks for the help man!”
“I had to make several Amazon returns at this ups store location around 11:30 am today. The employee that helped me was very patient, friendly and kind. Very hard to find people like this anymore. I will definitely go back for future Amazon returns and any other service I might need.”
“I drive 30 miles to ship from this place. If this doesn't tell you how good this place is, I don't know what will.
Extended:
I found this place when I was looking for a place that doesn't overcharge me for packing. Not only do they have fair prices, the packing itself is very well done and they can ship USPS, FedEx, UPS, DHL and possibly more all from the store! You just give them the label, they pack it, and then you leave!
They specialize in shipping sensitive equipment, like medical devices, too! They can also custom make boxes and crates.”
“The UPS store staff deserve recognition for exceptional service. I am typically only in there to facilitate Amazon or other returns and they are as helpful and friendly as if I were buying out the inventory from the store!
I highly recommend this location!”
“Top notch service :) Mark was outstanding, patient, and professional. Someone give him a raise! The guy is a total boss! We came in for color copies and they turned out fabulously. The quality is fantastic and we'll be coming back for sure. Thank you Mark!”
“Kevin and his staff are amazing! Love their new location on. Northwest Highway next to Starbucks -Kevin and team are the very best time and again. Always my go to and service is fast- plus so many other services under one roof, Notary, shredding by the pound & so much more!,”
“I needed a poster and some other prints for a bridal shower. Desiree was so helpful and made sure everything turned out beautifully. I always have a great experience at this UPS location!”
“Hallie went above and beyond to help me make sure I sent in my Samsung trade-in package on time. We were having trouble printing the label, and I was in a rush during my lunch break, but she stayed patient and made sure everything was handled. She even made sure the package was submitted before the 5pm pickup so I wouldn’t miss my trade-in deadline (which happened to be my last day to turn it in!).
Hallie even called me afterwards to let me know FedEx picked up their final shipment. I truly appreciate her dedication and excellent customer service. Thank you so much!”
“I went to Staples to return an Amazon purchase, and while there found a great deal on printer paper. The clerk was very helpful to me in processing the return, and choosing the right paper. He was very patient while I figured out what I wanted to purchase, and friendly in the process.”
“The staff here are extremely polite, respectful, and professional. They give drivers space and make the process smooth and stress-free. If you arrive early, they do their best to accommodate you and get you a spot right away. The gentleman who loaded my truck was especially helpful — very nice, hardworking, and professional. Truly appreciate the way he handled everything. Excellent warehouse to work with!”
“I had an issue with a business card order that came from another location, and I came here looking for help. I was honestly a bit stressed, but the team was so kind and understanding.
Even though the order wasn’t printed at this store, they still took the time to help me and reprinted my cards right away with much better quality.
I really appreciate their care and professionalism. Thank you so much for turning a stressful situation into a great experience — I’ll definitely be coming back!”
Open 24 hours
1501 Woodfield Rd Suite 210E, Schaumburg
Shipping Centers
“Jason Garcia at SEKO Logistics is the absolute best to work with very hard working. With a positive attitude. Jason makes freight fun.
Thank you”
“Have used this location multiple times (25+) due to having kids and family all over the country and world, and the staff are always knowledgeable, courteous and friendly. Recently needed color copies of passport pages and couldn’t figure out how to work the machine & payment, and nothing was too much trouble. They have also saved me money by telling me the different delivery methods that were most helpful to me. Why pay so much more for something that doesn’t need to be there immediately? Can’t say enough good about their service. I’m not an employee, I’m just a 62 yr old guy who needs their service to stay in touch with family…and they help tremendously! 5 Star service every time…even if I have to wait a minute at times because they are so busy giving others great service ahead of me.”
“This FedEx Office has such an amazing team! Everyone was incredibly friendly, helpful, and genuinely kind.
I was there for more than 20 minutes printing some documents, and during that time, I had the chance to watch how thoughtfully they treated every customer—with patience, care, and a smile. It was clearly a busy time of day, but even around 6 PM, the staff were still energetic, positive, and willing to help everyone.
I was so impressed that I had to write this review. If you need to print, ship, or take care of anything at FedEx, I highly recommend coming here. You’ll not only get your work done efficiently, but you’ll also leave with some positive energy!
Such a great team and such a great experience. Thank you for being so wonderful!”
“This is a shoutout to Owen at the UPS store in Fox River Grove. He was two weeks on the job and running the place ALONE! We brought him five large boxes three of which he had to pack. He was handling incoming patrons, trying to finish our boxes and answering phones and questions. It was a super busy day and he handled the work and himself very well. Shame on management for not having two people in the store. One for additional help and one for your employees safety.”
“The staff and service at this UPS store in Buffalo Grove is consistently top notch. If you’re ever in need for a speedy drop off, or assistance w packaging, I highly recommend this UPS location.”
“This review is specifically about the outstanding service I received from Iwona. She is an incredibly attentive and kind individual who goes out of her way to help others, even outside of her working hours. I’m truly grateful for her assistance in arranging our seats so we could sit together during our trip.”
“I have used the service from this company for long time. Kalyna is very professional person, polite, and helpful. I highly recommend this company. Tank you Kalyna!”
“Hi, I’ve been going to this location for several years now and continually have nothing but great customer service, Quality printing, Efficient printing service services, and all needs met by TANIA at the Printing Services Center. She is attentive, detailed, considerate, and KNOWLEDGEABLE. She had patience and works harder than other associates at this location, and any Staples I have been to and is the reason I return. She deserves RECOGNITION AND A PAY INCREASE FOR HER SERVICE AND THE QUALITY WORK SHE DOES day in and day out!!!”
“I had an amazing experience at the FedEx Store thanks to Shujaat and Dan. Their customer service was truly outstanding—they went above and beyond to make sure everything was handled perfectly and that I left completely satisfied. They were patient, professional, and genuinely cared about helping me, which made the whole process smooth and stress-free. It’s rare to come across service like this, and it definitely did not go unnoticed. Highly recommend this location if you’re looking for a team that truly puts customers first!”
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“The owner, Naz, is very helpful and always has a smile for every customer. The same can be said for his employees. I never have any issue with shipping or Amazon returns.”