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“I recently stopped by Verizon and Nevaeh made the whole visit so smooth. She greeted me with a smile and actually listened to what I needed instead of just trying to sell me something. She explained the plans clearly and helped me pick the best option for my budget. The whole process was quick, stress-free, and honestly way easier than I expected. Nevaeh’s customer service was top tier—I’d definitely recommend asking for her!”
“Brought in my daughter's iPhone that wasn't charging and in about 5 minutes they came out with the port cleaned and didn't even charge us because it was so quick. We didn't pay but the guys were so nice and friendly I'm absolutely going to be back if any electronics go south on me. Thank you so much for your help!”
11AM - 7PM
3435 Dempster St, Skokie
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“I had the most annoying issue with my iphone's camera taking blurry photo's all because the lens cracked when I dropped it. I initially thought I would have to get a new camera (and honestly was dreading the repair costs).
I went in to iGeek and upon examining my phone, the associate by the name of Nick told me that I wouldn't need to purchase a new camera and it was just my lenses that needed to be replaced, which was very inexpensive and much quicker. I was impressed by the quick repair time of around 15 minutes; but even more impressed with his honesty. He could've easily told me it was in fact the camera and charged me more. But he was honest and that meant a lot to me. Also, being a woman, it's hard to get a lot of honesty now-a-days when it comes to getting repairs done. He totally could've taken advantage of that but didn't. He was very knowledgeable and helpful!
I'm so glad that I got my phone repaired because I was on my way to a vacation of a lifetime. I was able to take some of the most incredible pictures on vacation because he did such an awesome job repairing my phone. So this meant a lot to me. I will highly recommend this place and will return in the future anytime I need an phone repair. Also, the owner Prince is very nice and professional as well. This is definitely the way a business should run.”
“This store is amazing! KC was so kind, efficient, patient and helpful. He went out of his way to help me fix errors on my phone and spent so much time answering all my questions. I highly recommend this store for your repair needs!”
“Lyman at the Lake Bluff store was FANTASTIC. He has helped me few times now and each and every time he has been a rock star. He is very friendly and really knows his stuff. He finds the best way to solve your problem and the best price. I really appreciate him and will always go to the Lake Bluff store for help whenever I need it. Thank you Lyman!!!!!!”
“I dropped my old phone in the pool the night before and the following morning to be able to work I had to access the Authenticator but with out my phone it was impossible. I went into your store right when it opened and Erick was available and help me pick a new phone as my old was no good anymore. Erick explained all the options I had, promotion and discounts and it made it easy to pick my new phone. Thank you Erick, you are amazing.”
“Evan was an incredible person to engage with at the Round Lake Store. As a new customer I had a lot of questions and he was able to answer them and resolve the issues that I came into the store to get resolved. He was friendly, energetic, positive, and empathetic. I will want to work with him again!”
“My store experience was phenomenal all due to an employee named Shani! I was nervous about upgrading phones because I didn’t want to lose all my photos and other personal data. But Shani really broke it down for me and helped me transfer all my data onto the new phone. If you’re looking to get a new phone I highly recommend talking to Shani she really knows her stuff! I will definitely be back for future upgrades!”
“I wanted to leave a review as I had superior customer service with Olivia there. She was very knowledgeable and polite. I had several questions and she answered them all .”
“I want to recommend this AT&T store. When we had an issue, the manager stepped up and resolved it. In these times of poor customer service, he was a beacon of honesty.
Thanks Amen!”
“Thank you to Brian at this store for expertly navigating me on the path of a new phone. He was patient, kind and resourceful. The other gentleman in the store was also very kind and helpful.”
“We husband and wife are senior citizens, this was our lucky day that Michael was our sales and service representative at AT&T store on Milwaukee avenue .
Mike helped us buying appropriate cell phone, he got us new phone numbers on our requests also he loaded all the necessary software, he educated us a lot about product and techniques.
He went extra miles in order help us getting us completely satisfied.
He is extremely knowledgeable and multitasker.
Thanks Michael.”
“I wish this store was closer to my house. My husband and I were in this area because my mom lives over here.
WE LOVEEEEE MARJI C! She’s the bees knees!
My family and I were so so lucky that Marg was free and the one to assist us from switching over from TMobile (though everyone in this location was busting their butt the entire time, very busy and very efficient and everyone helped everyone - great team work we witnessed today)
Marj is so smart. No idea how she knows so many things but damn does she.
She is so friendly and fun, warm and welcoming, she is so amazing.
We have rarely had a positive phone/phone plan experience but Marj made it the EASIEST and LEAST STRESSFUL process ever.
My husband and I will be coming out of our way to purchase and work with Marj.
Marj ensured we had nothing but a smooth sailing experience with switching to Verizon and upgrading phones.
She was not pushy or itching to make a sale - she genuinely wanted the best for us and worked for hours to verify everything was complete and correct.
It is so rare to come across people like Marj.
Thank you so much Marj! We look forward to working with you in the future! You have made customers and business from us, for life(:”
“Brandon provided the best service I’ve ever had at AT&T. I came in right before closing, but he still took the time to help me and made sure everything was working.”
“Ben was a delight to work with and so knowledgeable and helpful. I would highly recommend him to others coming to this At & t location. He made my life easier!!!”
“My experience with Jorge at AT&T in Nile’s was the best customer service I ever had at any other AT&T store. He was super respectable, super professional & definately super knowlegible about every issue I had with my phone.Jorge was awesome & amazing!!! Thank u Jorge for your perfect outstanding 5 star service!!!⭐️⭐️⭐️⭐️⭐️”
“Michaela was superb! She did a great job managing expectations of multiple customers at once, and staying cool with many technical setbacks. We are so appreciate of how quickly she helped us when it was our turn and how simple she made the process.”
“I quick shout out to this location, specifically Spencer, for going above and beyond! I had a serious issue with my son's phone and he was so patient, friendly and helpful. Thank you so much!!”
“Took my iPad to iFix and Repair for a screen replacement. The service was fast and friendly, and the device looks and works like new. Definitely recommend them for tablet repairs!”
“Went from Cricket to Scamfinity back to Cricket. Tired of the lies, more lies and regular price increases from those con artists. The team at Cricket was nice, honest, helpful and trustworthy. Cricket all the way!”
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“This is the best Verizon location in the area! I am truly impressed with the quality of service provided by the staff here. My experience of switching from another carrier to Verizon was quick and seamless; I left the store with a smile on my face.
Thank you to Izabella and Natalie for providing outstanding service and answering all my questions. Highly recommend this location if you're looking for quality service”