The Verizon store at Dekalb provides mobile, 5G home internet, and business services. Customers consistently report amazing and helpful staff who are kind, knowledgeable, patient, and empathetic. Reviews highlight associates who take time to explain everything, provide genuine help, and go over and beyond, leading to excellent customer satisfaction. Many note the service itself is amazing, even in rural areas, and state it is the best. The store can get very busy, requiring some patience, but assistance is often a quick fix. For convenience, online orders can be placed for in-store pickup, free two-day shipping, or same-day delivery. Appointments can also be scheduled online.
Mohammed and his staff do a Great job! Professional and Very Helpful!
February 2024
Amazing staff! Super kind and took the time to explain everything to me. Plus the actual service is amazing for living in the country
November 2023
The Associate who helped me was the best one I have ever encountered. He was genuine, very helpful, and mostly empathetic to my needs. Shammon should be compensated for his, over, and beyond work ethics. Thank you Shammon!!
