The Verizon store at Dekalb provides mobile, 5G home internet, and business services. Customers consistently report amazing and helpful staff who are kind, knowledgeable, patient, and empathetic. Reviews highlight associates who take time to explain everything, provide genuine help, and go over and beyond, leading to excellent customer satisfaction. Many note the service itself is amazing, even in rural areas, and state it is the best. The store can get very busy, requiring some patience, but assistance is often a quick fix. For convenience, online orders can be placed for in-store pickup, free two-day shipping, or same-day delivery. Appointments can also be scheduled online.
Always changing always an adventure thank you for being here
November 2025
Stopped in cuz i had a phone issue and the young man who helped me was very knowledgeable of how to help me get my phone back in order. I was grateful that I didn't need to buy a new phone
September 2025
Great store, customer service is excellent. I had a very short wait and plenty of selections to choose from.
