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8AM - 6:30PM
1153 Lee St, Des Plaines
Mailbox Centers
“I’m collaborating with a Halloween display in Bensenville and need to print some posters, so I contacted the UPS store. As I’m far away from Bensenville, I could only contact them via email. The staff (especially Angela) are really nice and patient, and shared with me a lot of the information I needed. The printing process is also speedy and of high quality. Definitely a perfect score of 100 out of 100.”
“I went in there probably during their busiest time of the day yesterday to get copies made. Despite me being unprepared on having my file ready to print the patience and service I received was second to none.
Thank you to a friendly, helpful staff on getting me my copies.
George I will remember next time to email you guys my file first!”
“Went for a notary after multiple mishaps at local currency exchanges!! Staff was amazing help. Highly recommend for a fast and professional experience for a notary. I will now make sure to also ship from this location as well.”
“Dom was so Helpful & Precise! He went ABOVE & BEYOND! He cut my pictures so perfect that I couldn’t even tell it was a copy. I came out with the biggest smile on my face. %100 Satisfied.”
“I enjoy going there whenever I send any packages.
Ewelina always talkes care of me with a smile. She always helps make me to make sure the address is correct.
So when I go there I'm really comfortable and happy with her.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“I can’t say enough good things about this UPS Store! Every time I visit, I’m impressed by the exceptional level of service they provide. The staff is not only knowledgeable and efficient but also incredibly polite and approachable. They truly go above and beyond to make sure every customer feels valued.
I recently needed help with packing a fragile item for shipping, and they handled it with utmost care. They used high-quality materials and ensured my package was secure. The item arrived at its destination in perfect condition, which speaks volumes about their attention to detail.
The store is always clean, well-maintained, and organized, making it easy to find any supplies you might need. Whether it’s shipping, printing, or just needing guidance on the best options for your needs, the team here delivers with professionalism and a smile. It’s rare to find such a seamless combination of efficiency and friendliness these days.
I’m happy to recommend this location to anyone who values excellent service. A huge thank you to the team for consistently exceeding expectations!”
8:30AM - 7PM
805 Lake St, Oak Park
Mailbox Centers
“i’ve had to come here a few times to drop off online return orders, including some from amazon. the front desk people are very helpful. one woman helped me last time and she walked me through how to get amazon on the phone promptly so that i could get more return labels (they hadn’t sent me enough) and then she helped me quickly print those labels in the store. parking out front is somewhat difficult due to limited street parking and busy street but i’ve been lucky every time i’ve come.”
“This store has the most polite, professional, quick and smart people that work here. The store always smells so good and the people are also always in such a nice friendly mood. They really go above for their customers and really appreciate that stores like this are still around!!”
8:30AM - 7PM
242 N York St, Elmhurst
Mailbox Centers
“All of the employees here are so helpful with all the services they provide. They are efficient and knowledgeable. I highly recommend visiting this UPS city centre store in Elmhurst!!”
8:30AM - 7PM
2720 Dundee Rd, Northbrook
Mailbox Centers
“All the UPS experts at the store were knowledgeable, kind, efficient and solutions oriented. The shipment was a freight shipment of many sentimental and delicate family heirlooms. Everyone treated my valuables with respect and care. The packing they did was excellent. Everything arrived in exactly the condition in which handed it was handed over. They were reassuring and professional about this important shipment.”
“This store is my office away from the office. From Notary to printing,scanning. Alex and his staff, Sophia and Marissa are a power house. Friendly, customer focused and they even know my name!”
“Outstanding and prompt notary service! Nancy was not only professional but also incredibly friendly and kind. I truly appreciate her excellent assistance and highly recommend her.”
8:30AM - 7:30PM
6321 W Dempster St, Morton Grove
Mailbox Centers
“I've used this location a few times and I've never had any issues with what I've needed. But I felt compelled to write this review after interacting with and observing the employees when I stopped in this morning to send out a package.
It wasn't too busy, just myself and two other customers. There was a man and a woman working (same gentleman I've interacted with the last few times I went). He warmly greeted me and then apologized since they had a power outage in the morning so the systems were running a little slow. While we were waiting he noticed the guest behind me and helped direct him on where to place the package he was sending. He also assisted his coworker (not that she needed it, per say, but it helped keep things running smoothly). After that the computer was ready and he scanned my package. He was very efficient and made sure that he was using his time wisely. I also observed the woman helping the other customer while I was waiting, and she was very detail-oriented and professional with him.
While I was leaving, the gentleman gave me a friendly goodbye which felt very genuine, and I left the store actually feeling better and had my day brightened up. Can't say that about many places these days, so big thanks to them for being so great!”
“We stayed at the Hilton the night before our flight, a Friday. We had 2 framed pictures that I thought we could get on the plane. Unfortunately they were too big. Upon the suggestion of the front desk employee, we left them there for the UPS store to ship out on Monday. The store called me Monday to give me an update and ask if how quickly I needed them, I didn't need them fast just needed them to get to me safely as the sentimental value was very high. She called the next day with a price. I was expecting to pay quite a bit more. The pictures arrived 4 days later unharmed and in perfect condition. The packaging was unbelievable. Thank you, thank you, thank you for taking care of my pictures.”
“Exceptionally well at packing! Second to none for Customer Service! Wonderful to talk with at every level! They do all they can to make sure you are looked after! Best experience I've ever had with any shipping outlet!”
8AM - 6:30PM
1600 W Lake St, Addison
Mailbox Centers
“I had a good experience at the UPS store in Addison. My package wasn't actually shipped to this location, however the people at the front desk were very helpful and professional. They helped me locate my package which was at a UPS store in a different location.”
8:30AM - 6:30PM
3223 Lake Ave # 15C, Wilmette
Mailbox Centers
“I am so thankful for this UPS and especially for Cass’ help and kind demeanor. I used to hate going to UPS as so many of the workers are rude, but this location is different. Their kindness goes a long way. Thank you Cass and crew!!”
“Got my passport renewal done here!!! Very frustrated and worried about security until I came here and worked with Natalie. Fast, reasonable and a pleasure to work with!”
“I recently had a very bad experience shipping some items to florida for my mother. the box had been rummaged through and some items stolen and the young man at this location was very sympathetic and understanding and helpful. He went out of his to resolve the issue and they sent my mom a check for the full value of the items lost even though i didnt get the insurance or anything.
So, it was a bad situation but they helped make it right and I really appreciated it. Thank you so much”
“They do their job right and efficiently. Not many mailing stores do. Respect to these ladies here (haven't seen a male in there so idk).
Thanks to the team.”
“THIS IS BY FAR THE MOST 'PROFICIENT', EFFICIENT AND PROFESSIONALLY BASED UPS LOCATION IN ALL OF ILLINOIS!!! THE STAFF & DRIVERS HANDLE ALL PARCELS WITH THE UTMOST CARE AND THEY DELIVER PACKAGES EXPEDITIOUSLY...! OUR BLDG. IS A SENIOR FACILITY AND DRIVERS' DELIVERIES ARE LEFT AT THE RESIDENTS' DOORSTEP!!! WHAT AN ASSET TO OUR COMMUNITY...ACCALADES, MY FRIEND/S! PLBENDA”
“I have ordered 4 poster boards for parties here. The owner, Amy, is always friendly and super-efficient. Today she turned around an order same-day for me. Everyone is always friendly but all my experiences with Amy have been wonderful. Amazing employee and location!”
“I forgot to tape the box shut on an Amazon return customer packing. The gentleman is nice enough to tape it up for me when I dropped it off.! Save me time and money even though I offered to buy tape insisted on helping!”
“Jimmy was fantastic! Being a minority isn't easy sometimes and Jimmy was kind understanding and professional. I need to find more businesses like this. Thank you for having Jimmy here.”
“The female associate saw when I existed the car with a box and she proceeded to walk to the door to assist me with the box. I was truly surprised at her ability to see my struggle with beingThe female staff saw when I existed the car with a box and she proceeded to walk to the door to assist me with the box. I was truly surprised at her ability to see my struggle and being willing to excuse herself from her customer to assist me with the box. She was a blessing.”
“I used an FP postage meter while I worked at an incense factory in Chicago. It made adding postage to a stack of letters really simple and saved a lot of time manually stamping. I wish I had one when I was an intern at church!”
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“The best location ever! They are always so patient with me and so fast! Dez I think is her name was extremely helpful this past time I had a bunch of packages to return and helped me so much. 10/10 recommend this location for their service and great customer support!”