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11AM - 4PM
16619 Kilbourn Ave, Oak Forest
Electronics
“I had a pleasant experience shopping here. The staff was friendly from the moment I walked in. They explained delivery and installation clearly. The appliance arrived on good condition. No issues at all.”
“Quida was very nice and super helpful. She took the time to get me set up and transferred my things to my new phone. She answered all my questions and was patient too.”
“Fantastic service for pawning and buying! They have a lot of electrical items that look brand new. I purchased a generator and electrical tools! Thank you Tina for your help today!”
“Lashon Was A Very Great Help She Gave Me Good Advice on the pros and cons with the jewelry and the store is great as well they have the reall deal from shoes tvs etc”
11AM - 5PM
120 W 87th St, Chicago
Electronics
“I stopped by the Verizon store on 87th and had the BEST experience with Russell. He helped me set up my home internet and explained everything to me so clearly — literally like I was two, in the best way possible! ? He was patient, knowledgeable, and made sure I understood every single step without ever making me feel rushed (on Black Friday).
You can tell he really cares about customers and takes pride in his work. The service I received was top notch from start to finish. If you need a reliable, friendly, and professional Verizon rep, Russell on 87th is definitely your guy. Highly recommend!”
11AM - 5PM
4811 211th St, Matteson
Electronics
“Jarett at the Verizon located in Matteson, on Lincoln Highway was sooo helpful and kind! He got my bill straightening out, got my home internet issues straightened out, and He got me in and out in a hurry! He’s great! Ask for Jarrett when visiting this location! Thanks Jarrett!”
“Munster wireless is amazing. The most professional and courteous staff. I was in there 15 minutes and had my iPhone repaired for such a reasonable cost. Alex and Salma are knowledgeable tech professionals. When I asked Alex the reason for why my phone was messing up, he explained in detail. No need to shop around for Your phone, computer, or tablet repairs. Just come see Alex and Salma at Munster wireless in repair. thank you so much guys, you saved me time and hundreds of dollars.”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
Open 24 hours
10646 S Cicero Ave, Oak Lawn
Electronics
“Jocelyn and Lizette were just wonderful!
I am a senior citizen and both young ladies was very patient in going over all the details of my plan. Very attentive to my needs.”
“I had went in today 7/9/25 with my husband… as we had switched from AT&T a year ago and came to metro/t-mobile.. AT&T NEVER let my phone service go … which i didnt know about and i was getting charged from them still, even though metro/tmobile cancelled it when we switched to them…
So we came in and Edgar and one other gentlemen was there with him… and even though this was a weird situation, Edgar and his co-worker were SUPER patient and ended up fixing the situation and getting my phone back on and under Tmobile/metro.
I just wanted to say that Edgar was super professional and super nice and patient!!!
I understand they all deal with a lot every day… but regardless, he and his co-worker were still SUPER kind and understanding and patient! They are DEFINITELY model employees!!!! PLEASE GIVE THEM A RAISE!!! For real! We will always come back to this store now… Edgar is the friendliest and most understanding and troubleshoots well and gets the job done! He was the nicest employee we have EVER dealt with! And i dont want to leave out his co-worker.. whose name i did not get… but they are both stellar employees!”
“Zack is such a gentleman he helped me with issues that I was having with my phone. He was really patient and professional.Anyone who’s coming to this store ask for Zack he’s the best!”
12 - 5PM
4080 SW Hwy, Hometown
Electronics
“Great jeweler awesome man he have Help create a nice wedding ring wedding band for me and my wife very respectful and courtesy and sales rep. Mr. Floyd is also an awesome salesman. Very respectful very nice and great customer service John Hunter.”
“Adrienne was a great help showing me what not to download on my phone she very knowledgeable great worker she needs a raise because I come here a lot and she's always patient”
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“Recently I blew my Subwoofer in my vehicle. I took it in and Manny and his crew took real good care of me. It was slightly expensive but it was well worth it. My system sounds so much better and it didn't take my whole day. Manny made sure my system was tuned correctly to my liking. Manny also called me back to the shop as I was driving home to tell me I was overcharged. Friendly honest folks. So glad I decided on Audio Essence.”
“MJ was a fantastic salesperson! He helped me with transferring all my data and setting up my Gmail without any issues. He was patient, knowledgeable, and made the whole process smooth and stress-free. Really appreciated his help — highly recommend asking for MJ if you need tech support or a new device”
“They took my car in on very short notice and they did it in enough time to sneak it back to my wife. They were very professional and I recommend people to come here. Great job.”
“Sein, The stores owner was extremely helpful in my phone purchase, and setting up my new phone. I recommend this store because the customer service was exceptional. On the scale of 1 to 10!!!!! The Cricket store gets a 20!!!!!!!??”
“I had a question about my phone, and Desmond was very professional and took his time out to answer any questions that I had. I also told the store manager that he deserves a $10 raise.”
8AM - 10PM
5071 Cal Sag Rd, Crestwood
Electronics
“My visit was Great! I had a problem checking out & 3 wonderful ladies helped me until the problem was solved. You don't get this kind of service at most stores.”
“I've had the pleasure of interacting with Metro by T-Mobile's customer service team on several occasions, and I must say, they've consistently exceeded my expectations! Every time I've reached out for assistance, I've been greeted by friendly and knowledgeable representatives who have gone above and beyond to resolve my issues.
Their response times are incredibly quick, and I've never been left waiting for long. The team is patient, understanding, and takes the time to listen to my concerns before offering tailored solutions. They're proactive in addressing potential issues and have even offered me personalized tips to optimize my phone's performance.
What impresses me most is their willingness to help and their positive attitude. They're empowered to make decisions and take ownership of resolving issues, which is refreshing. The online support resources are also comprehensive and easy to navigate, making it simple to find answers to common questions.
Overall, Metro by T-Mobile's customer service has set a high standard for the industry. They've earned my loyalty and trust, and I wouldn't hesitate to recommend them to anyone looking for reliable and exceptional support. Keep up the fantastic work, Metro!"
stars”
“Let me say this, Hiam is the best!!! I had a situation with my account and she was so patient explaining my account to me!!! Her professionalism is a breath of fresh air. She was kind and help me understand how to stay on track!!! Thank you Hiam for your help, support, and understanding! You rock!!!”
11:15AM - 5PM
17517 Kedzie Ave, Hazel Crest
Electronics
“I came to this location and feel welcomed and helped me get what I needed is the 2nd store I visited but definitely I will come back to this store and sales rep Oscar was very nice helpful and respectful with me. I will recommend this store to everyone because of the customer service I received from Oscar that’s why I gave a 5 ⭐️⭐️⭐️⭐️⭐️, thanks Oscar for your help and service”
“great home audio store with a large assortment of new and drool - worthy vintage audio gear harkening back to the era of "stereo". great feeling walking into this smallish cramped shop jammed to the ceiling with amps, receivers, turntables, speakers and tuners. owner dave greeted me and we talked gear and specs for a while ( don't say 'watts' ! ) but then he took me into the back where the real magic is. cluttered workbench, more stacks and stacks of gear and a listening setup with an old beat up legit copy of 'sticky fingers' on the table. "oh I've been sleeping under strange strange skies"this is a great source of state of the art new home audio gear (at great prices) and a great resource for finding that tasty vintage 70s era receiver that like me you just must have. he didn't have the one I was looking for but as he patiently explained they don't make them anymore, he can't order one and you just can't find them. the demand is up, they're getting old, and fewer and fewer guys are willing or able to repair them. so I'll continue my quest for a mint yamaha natural sound cr-1000 but for awhile i was a young guy again, fresh out of college with a job, a pocket full of disposable cash, and the new beatles album was on wxrt. thanks dave.”
“This group is an outstanding company. We called them with an emergency and they were able to send out an experienced tech who was able to secure the issue. Highly recommended!”
“When I tell you this is the go to spot for whatever it is you need from phones to computers it’s there you won’t be disappointed if you have a computer problem check out this place good service I will be back again for other accessories and like I said check em out you may find what you looking for”
“This Cricket store employees is very helpful, very knowledgeable about each phone and have great customer service. They are good at multitasking with each customer.”
“O, i love this place. Old tech still exists, I see. I'm still waiting on the results of my receiver, but to walk around and see old and new audio tech was awesome.”
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“Mike is a life savor I lost my phone. I was able to get a new phone and he got back all my contacts and my pictures. I'm glad I came to this store!!! Thank you so much.”