Internet Service Providers near Downers Grove, IL

30 locations found near Downers Grove
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“This was the best customer service I've ever experienced anywhere. Alex, is it unbelievable employee? You should cherish her and she just goes above and beyond the Call of Duty and she figured out how to activate my phone, which was extremely difficult due to the new technology. And she deserves a lot”

4.7 Superb175 Reviews

“I have worked with the team from BTI for many years and have had a wonderful experience. They are experts at what they do, and I always feel confident that I can rely on their recommendations. The team at BTI is always very friendly and willing to help if I ever have questions or need any technical support. From my experience with them I can say they always go above and beyond to meet your needs. I would highly recommend them to anyone in need of security or telecom services.”

4.7 Superb26 Reviews

“Raven did an absolutely amazing job in helping me get my phone service transferred and everything up and running quickly and efficiently in record time! Will be back!”

4.9 Superb72 Reviews

“Customer service at this location was excellent. I had several questions about my account and trying to decide what to do and Gabriel was exceptionally knowledgeable and helpful, thanks so much!”

4.7 Superb73 Reviews

“Just got home internet from this Verizon and Kendrick is the one who helped me out. He was awesome! Very knowledgeable and patient about the whole process, if you go here definitely go to him. 10/10!”

4.7 Superb51 Reviews

“I must say that my experience was nothing short of exceptional. From the moment I walked in, I was greeted with a warm welcome and friendly smiles from the staff. The store manager, Michael, and his team went above and beyond to ensure that my visit was not only productive but also enjoyable.The level of customer service I received was truly outstanding. Michael and his team were extremely knowledgeable about the products and services offered by T-Mobile. They took the time to listen to my needs and provided me with tailored recommendations that suited my requirements. Their expertise and willingness to help made the entire experience smooth and efficient.What truly stood out to me was the genuine hospitality displayed by the staff. Despite the store being busy, they made me feel like a valued customer and gave me their undivided attention. Michael, in particular, was incredibly personable and approachable. He took the time to explain the various plans and devices, ensuring that I fully understood all my options before making a decision. His professionalism and friendly demeanor made me feel confident in my choices.Moreover, the store itself was well-organized and had a wide range of products on display. The staff members were proactive in offering assistance without being pushy, creating a comfortable shopping environment. Additionally, the store's cleanliness and modern layout added to the overall positive experience.Overall, my visit to the T-Mobile store in Bolingbrook, IL, was truly delightful. The exceptional service and hospitality provided by Michael and his team made a lasting impression on me. I left the store feeling satisfied with my purchase and grateful for the outstanding customer experience. I would highly recommend this store to anyone in need of mobile services or devices. Thank you, Michael, and the entire team, for setting the bar high for customer service!”

4.3 Superb84 Reviews

“Service is excellent. Carlos was very helpful in troubleshooting my phone problem. We recently switched from Comcast to T Mobile home internet. It works very well very and is saving us money. I highly recommend it.”

3.9 Good111 Reviews

“Hands down the best customer service ever!! When I arrived, the manager Julia informed me I was 2nd in line to be helped.I ended up working with Julia, and she helped me through the entire process of trading in old equipment, adjusting our services, and mentioned a fantastic deal if we merged our cell phones to xfinity as well. My husband and I will be doing the cell phone merge asap!!!Thank you to the entire staff at Xfinity in Danada. You all deserve 5 stars!!!!”

4.2 Good40 Reviews

“Thank you so much Raj for fixing my phone for me. It was stuck on TalkBack and I was clueless on how to fix it. You were fantastic in solving the problem and you thoughtfully explained to me how it happened. You are the Best!!”

4 Good51 Reviews

“LLT Group exceeded my expectations in every aspect of brand strategy!From the initial consultation to the final execution, their team demonstrated unparalleled expertise and dedication. Their insightful analysis of our brand's strengths and weaknesses paved the way for a comprehensive strategy that truly resonated with our target audience. They skillfully crafted a roadmap that not only enhanced our brand's visibility but also positioned us as industry leaders.Their innovative approach and attention to detail ensured that every aspect of our brand's identity was carefully curated, resulting in a cohesive and impactful presence across all channels. Working with LLT Group was a game-changer for our business, and I wholeheartedly recommend their services to anyone looking to elevate their brand to new heights.Five stars all around!”

4.8 Superb16 Reviews

“The employees were very friendly! They have a variety of phones, and I got my son a phone for his birthday this past weekend. I got him the iPhone 15. They also helped me set the phone up.”

4.3 Superb24 Reviews

“I love coming to this T-Mobile, the staff is amazing and super helpful and I always feel welcomed when I come in. I've been here multiple times within the last few months, and each time I go in the staff is so nice and patient with any questions that I may have. Even when it's busy they don't seem bothered and take time with each customer which I appreciate.”

3.7 Good87 Reviews

“This is a big thank you and kudos to Bella at the Oakbrook Terr. Location. She was so helpful and found for me an attachment I have gone back and forth with the Corp and other Tmobile stores for. Tx Bella for going out of your way.”

3.9 Good36 Reviews

“I ordered a phone online and picked it up at this store. I had the phone less than 48 hours but it was defective and I returned it for an exchange. From the beginning and through to the very end, Shanette was spectacular. Because the phone was defective, I did not have to pay the $50 restocking fee which, at a different corporate Verizon store, I was told was a mandatory policy. Shanette got me set up with a new, working phone and took care of activation and transfer and all of the things I could never do myself. She also took care of sending the defective phone back for me. Shanette is professional, knowledgeable, helpful, friendly and she has a great sense of humor. She fixed a really inconvenient situation for me quickly and efficiently. Five stars for SHANETTE!”

3.6 Good84 Reviews

“I've been to three other T-Mobile locations in the past week. They each told me that my id was unacceptable. This woman simply scanned the temp driver's license and moved on with the sale. The hillside location had just today told me that my id was illegal and refused to talk to me. This place gets my business. Jessica is an exemplary customer service person. We had planned to go back the next day to complete the purchase but have been delayed by car trouble.”

4.1 Good18 Reviews

“The rep was really nice and helpful and great. I was charged twice as much for the phone as it cost on the website and the phone is not that great but that was NOT the rep's fault. People send me a text message and it sometimes doesn't show up for hours after they have sent it to me! It also froze up first day using it and I had to take the battery out and put it back in to get it to work properly. It is a SUMMIT FLIP phone.”

4.5 Superb11 Reviews

“I had the pleasure to work with Drake at this location. I brought in my new S23 and he totally set it all up, did the transfer and made sure I walked out with my phone working. He was so patient and understanding and I wanted to recognize him as his help to me meant so much. He is a perfect example of why I have been a long term T-Mobile customer. Thanks Drake?”

3.6 Good61 Reviews

“Quick and easy customer service! Alberto was very friendly and helpful. I had to return a box to cancel my mom's account. This progress went very smooth and quick. Definitely would return to this location for service.”

3.5 Good84 Reviews

“Rebekah Scheri was so helpful - I would recommend seeing her for all phone needs. I told her what I needed and she took action. I was really impressed with her help.”

3.6 Good35 Reviews

“Went in to this location last week and was greeted and helped by A friendly and outgoing guy with lots of tattoos. I think his name was Larry, he was great and easy to work with and helped me upgrade my phone to the new iphone 15. This location has great staff.”

3.6 Good30 Reviews

“The manager, Austin, was amazing. He spent a lot of time, made phone calls and answered my questions regarding an issue that I was unable to solve on my own. I was so impressed with his patience and professionalism as he worked to find a solution to the problem. As an older adult, technology can sometimes be overwhelming. I was so grateful to Austin for his respectful customer service.”

3.6 Good29 Reviews

“I recently lost my phone and the staff here was a huge help with opening a new line and getting a new phone, as well as retrieving my old phone number. Great service everyone there went above and beyond to make sure I was straight”

3.6 Good23 Reviews

“Excellent customer service from Jahari and the other 2 ladies that were there forgot their names but the customer service was top tier professional and everyone in there deserves a promotion and a raise these people know how to run a business I’m happy with my iPhone 15plus I would suggest everyone go here to this location T-Mobile this is the best service I ever had ??”

3.3 Good109 Reviews

“If had it since i was younger but lately the online service got hacked unfortunately so going to the store to pay your bill is so 2005 yo foreal, lol kind of a setback, hopefully they get back on their toes tho!”

3.8 Good11 Reviews

“Outstanding in community outreach helping customers understand their options lowering my cutting cost and things I don't use Game I don't stream anything on my phone less data usage”

3.3 Good83 Reviews

“Eileen did her best to get me through a frustrating situation and everything worked out thanks to her communitication. I was concerned about billing and was gettig vocal and she kept a very calm demeaner, and was genuine in her concern to help me get to the bottom of my billing issue. Thank you!”

3.3 Good40 Reviews

“Prompt service and knowledgeable staff compared to other t-Mobile stores I’ve been to. They were busy but had enough staff to care for the customers. Lady who helped me double checked everything before I left. Service seems a priority at this store”

3.3 Good39 Reviews

“A shout out of appreciation to. KWOM Internet serviceman ken. Who tirelessly helped troubleshoot internet radio antenna power supply and drove fairly long distance earlville to personally deliver and swap out power supply, plus plug end connection. Internet back up. Happy wife=happyCustomer. Thanks”

5 Superb2 Reviews

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