Mattress Firm Downers Grove is a customer-focused mattress retailer committed to helping customers get their best sleep. Their Sleep Experts® undergo extensive training to provide personalized solutions, including mattresses, bedding, and accessories from top brands like Sealy®, Tempur-Pedic®, Sleepy's, and Serta®. Customers can shop with confidence, thanks to the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, ensuring they find the perfect bed. The store's staff, including Jim, Oscar, Debbie, and Roger, are praised for their excellent attention to detail, professionalism, and willingness to listen to customers' needs, making the mattress-buying experience comfortable and pleasant. Customers highly recommend this Mattress Firm location for its exceptional service and wide selection of quality products.
I just purchased a mattress, and other items from Mattress Firm, and my experience was delight. I must say I didn’t want to leave. Outstanding customer service and knowledgeable of the Product. Angel and Debra receive a 100 percent from me. Thank you, ladies. A great duo. Barbara
October 2024
Debbie was both friendly and personable. Helped me in picking the right mattress for me. Good experience!
October 2024
Jim was very helpful as we found a mattress and accessories that fit our needs, comfort, and price. Excellent attention to details and not pushy.
