Steinhafels Furniture is a family-run, employee-owned retailer known for providing quality home furnishings, mattresses, and home décor. With about 550 associates and 14 locations across Wisconsin and northern Illinois, it is Wisconsin’s leading furniture and mattress store. The company emphasizes values of courtesy, honesty, and outstanding service to its customers and communities. Customers appreciate the caring and knowledgeable staff, like Mo, who patiently helps find the right furniture and offers great taste within budget. Salespeople such as Cecil Cobb are praised for being friendly, informative, and non-pushy, making shopping a positive experience. The delivery team is also friendly and personable, with many customers hopeful that they are employee-owners benefiting from the business. Sales staff like Khan are helpful, showing different options without pressure and providing useful information for future needs. Some customers note concerns about additional charges, such as automatic furniture protection warranties, which they feel should be more clearly communicated. Overall, Steinhafels is recognized for its wide selection, friendly service, and commitment to customer satisfaction.
We worked with Kathy and she was very professional and answered all of questions.
January 2026
Salesman wasn’t pushy at let us browse without feeling rushed
January 2026
Beautiful and varied selections, great range of price points and stellar help from our sales person Marianna! She was kind, informative and a true pleasure to work with.
