{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
2 - 6PM 10AM - 1:30PM
610 Wesley Drive, Wood River
Banks
“Love the new employees here. My husband and I both Bank here and every time we walk in they know exactly who we are and take care of us. They are very friendly and professional. Robert is phenomenal. We absolutely love our encounters with Robert.”
“I recently had the pleasure of working with Tiffany C. at 1st MidAmerica Credit Union, and I can confidently say the experience exceeded my expectations. From the moment I reached out, Tiffany was professional, attentive, and genuinely committed to helping me find the best solution for my needs.
What stood out most was her patience and clarity. She took the time to explain every detail thoroughly, making sure I felt comfortable and informed at each step. It never felt rushed or transactional—she truly cared about getting things right.
Tiffany’s knowledge and efficiency made the entire process smooth and stress-free. She anticipated questions before I even had to ask them and followed up promptly, which made a big difference. It’s rare to encounter someone who combines expertise with such a personable approach.
If you’re looking for someone who is reliable, knowledgeable, and goes above and beyond for their clients, Tiffany C. is exactly the kind of professional you hope to work with. Highly recommended.”
“Have never heard of Busey bank. I had a large check drawn off an account there. My bank UMB would give me $250.00 today. more in 48 hours not counting weekend. lady at the drive through was so nice and helpful. I so appreciate you. I did not catch her name Dark hair and glasses. thank you!”
9AM - 12PM
1795 E Edwardsville Rd, Wood River
Banks
“I had the best experience here! I had to get my very first loan today and was very new to all of it. Teresa walked me through everything and was the most helpful and kind person ever! She made the process simple and alleviated all my stress! 10 stars if I could🤍”
“Mackenzie T was absolutely amazing! She quickly helped get a loan that was most beneficial to my needs, sent clean and legible messages to upload needed documents, and got the money in my account before the end of business. Absolutely the best customer service! Thank you.”
“I went in to open a new checking account. I was helped by Jo and she walked me through every step of the process and left me with ZERO guess work. She was friendly and made me glad that I chose this bank over all the others in the area.”
9AM - 12PM
1153 Vaughn Rd, Wood River
Banks
“I have been using the wood branch sense it opened and I do t think I have ever had an issue . The staff has been so helpful to me so many times and are always very pleasant”
“The BEST service and support around! We love the Glen Carbon branch! Mckenzie B, Melissa P and Chase are incredibly helpful and professional. They support local businesses, connect professionals to help them grow and always provide the best service! They are so committed to our community! Switch to BOS, you'll never look back!”
“This location is the best,they always great me by name and service is outstanding.. today they had 2 tellers and a manager there, one teller was helping an elderly lady that had a fraud issue so she was busy with her, second teller was having technical issues with his system so was having issues completing my deposit. Manger was waiting on customers, they both apologized and let customers know of issues.Several customers got outrate with them yelling saying they were doing anything. So untrue they both were helping other customers. I hate that employees get treated this way by public when they always have great service”
9AM - 12PM
501 Wesley Drive, Wood River
Banks
“This institution offers a professional staff, very friendly, personalized for all your banking needs, and can be found nation wide. Always there to service it's customers”
“super friendly staff. k ows me by name soon as walk in door. they always greet you with smiles. love banking with them. Definitely recommend this bank for all banking needs”
“I just deposited a check that needed held for several days. Before I even got home I had a message from the branch manager Alaina. She verified the check and released the hold. She didn't have to do that, but I really appreciate it.”
“I use First Mid - Alton for my business and personal banking and I couldn’t be happier. They are set apart by their excellent customer service and welcoming environment. These are the kind of people that make you want to go IN the bank as opposed to using online/digital resources!”
8:30AM - 12PM
333 W Bethalto Dr, Bethalto
Banks
“Beyond helpful with resolving issues. I had the sweetest experience with a lovely lady named Jordan. She was helpful, reassuring, patient, and so incredibly kind!”
“Even tho I wasnt the smartest at first with my money they stayed back allowed me to be dumb.and when I got my money took I got it back actually compared to me using us bank before I honestly think first mid is a wonderful bank and a wonderful staff that takes the time to understand you.alot of places arnt like that now”
“10/10. I love this bank so much. I’ve been banking here for years. The people here are amazing and so loving everytime I come here. I recommend this bank for everyone!!”
8AM - 12PM
2711 Godfrey Rd, Godfrey
Banks
“I had a bit of a situation that had me go from here (whom I bank with) to Chase Bank. During all the confusion and trying to get things in order Maddie remained friendly, kind and patient. She sent above and beyond. I appreciate you Maddie!!”
“I work for Allstate and just needed help with a mutual client. Emily was able to help and she did it so fast and solved the problem for me within 10 minutes. She was very polite. Carrollton Bank makes it so easy to work with. Amazing customer service! Thank you!”
“I went to the local Godfrey branch to open a new account, I waited until the last day, like pulling teeth, I put it off. It was not only pain-free but the ladies made me feel like I was home with family. They were so very kind and helpful. I didn't even notice how long we were there opening the new account because they had me so distracted with their kindness. I will never leave this branch as long as these ladies are there! They make it feel like home!”
“Its not only the huge profit you helped me earn in one week that I am grateful for Mrs Amandra Kelly my most joy is that I have finally found the expert trader to trust with my money and invest with, I really appreciate, your honesty, hard work, I found you almost at the point of giving up on trading because of scammers, but you proved you are different, and I am most grateful, I invest $500 and got $5,550 in just one week, I can boldly tell you Mrs Amandra Fx Trader is the right expert to work with, contact Amandra directly on these”
“Rachael was extremely helpful, very patient in answering questions from an elderly man, and knowledgable in how to get around the Charles Schwab self help computer program. Thanks Rachael. If I ever need investment advice I would use their service.”
“I read a lot of bad reviews about associated bank.
In my experiance everything has been great
Customer service is always on par, Never had any problems with my account or even the mobile app. They are always understanding when there is an issue and are quick to resolve it
Good to have a hometown bank I can go into when I do have an issue.”
“This is a great bank! Had a problem when traveling to San Francisco last year with my debit card. They fixed it right away over the phone. Rental car company was so impressed, they gave me an upgrade. Excellent employees in Alton and top tier customer service!”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“I looked up this branch on Google.com and found the local phone number. The teller was very helpful - she offered to call me the next day to verify a check had cleared my account. She remembered my name and my coming into the bank in the past. Good Service. Very good Experience.++++++++++++++++At 9:15 A.M. same morning: Called 800 number on Regions bank statement. I went through a very long, boring automated options menu that was not helpful - I made a selection. Message: "Due to unusually high call volume. . . Offered to call me back in 11 minutes." More than 11 min. later - phone rang; I answered. "Click" they hung up on me!I went to Regions.com web site and sent an Email. This came back as an error message and directed me to call an 800 number to report the error. I did - and got the same 800 number I called that hung up on me. I happened onto local phone number in Google.com (this number should have been on my banking statement).SUMMARY: People at the East Alton Regions Bank are stellar. I'm 66 years old. I used to carry bags of money from my parent's business into this bank when I was a young kid when it was known as East Alton Bank. Years later, our family became good friends with the president of East Alton Bank and his family. The staff at Regions Bank of East Alton have always been courteous and kind. We have a history. I always left with a good feeling. Good People!In contrast, the parent company, "REGIONS BANK" should not be in business. I've never encountered a business that insulates itself from customers' contact in so many different ways. If REGIONS BANK can't answer the phone 15 minutes after starting time due to unusually high call volume, they should probably hire more operators - not my problem. . . If a business promises to call me back 11 minutes later then hangs up - if they make Email an option on their web site and respond with an error message that directs me to an 800 number that doesn't work, they don't want people's business - go to any other bank in town. . . there are lots of them!”