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8:00 AM - 5:00 PM
301 Mechanical Dr, East Alton
Banks
“Banking has always been pretty effortless with 1st MidAmerica. I recently worked with Lindsey to adjust my credit limit in a pinch, and she was polite and helpful. Thanks!”
10AM - 1:30PM 2 - 6PM
610 Wesley Dr, Wood River
Banks
“I have been with Woodforest for almost a decade and I use to have problems galore at Woodriver location but what a difference leadership makes. The new manager and staff are amazing. I have been there three times in the last month and my experience was first class thanks to Normandie and others. Keep it up and you are noticed even though it is not always said.”
“Have never heard of Busey bank. I had a large check drawn off an account there. My bank UMB would give me $250.00 today. more in 48 hours not counting weekend. lady at the drive through was so nice and helpful. I so appreciate you. I did not catch her name Dark hair and glasses. thank you!”
“Mackenzie T was absolutely amazing! She quickly helped get a loan that was most beneficial to my needs, sent clean and legible messages to upload needed documents, and got the money in my account before the end of business. Absolutely the best customer service! Thank you.”
“Kelly in the loan department was amazing to work with. I learned several new things about banking and credit just talking to her. She was awesome. Thank you so much for the friendly and courteous conversation”
“I went in to open a new checking account. I was helped by Jo and she walked me through every step of the process and left me with ZERO guess work. She was friendly and made me glad that I chose this bank over all the others in the area.”
9AM - 4PM
1153 Vaughn Rd, Wood River
Banks
“Went in to get a new debit card, was in and out in 15 minutes and they even set up that I can travel to all 50 states without having to call them. Great interaction.”
“This location is the best,they always great me by name and service is outstanding.. today they had 2 tellers and a manager there, one teller was helping an elderly lady that had a fraud issue so she was busy with her, second teller was having technical issues with his system so was having issues completing my deposit. Manger was waiting on customers, they both apologized and let customers know of issues.Several customers got outrate with them yelling saying they were doing anything. So untrue they both were helping other customers. I hate that employees get treated this way by public when they always have great service”
“The BEST service and support around! We love the Glen Carbon branch! Mckenzie B, Melissa P and Chase are incredibly helpful and professional. They support local businesses, connect professionals to help them grow and always provide the best service! They are so committed to our community! Switch to BOS, you'll never look back!”
“Our account man, Miller was extremely knowledgeable and helpful! He answered every question with ease and in a way that we were satisfied immediately. We had a connection problem, and when we reconnected he made the process seem flawless! He’s an asset to this bank!! I wish every transaction was this easy and flawless!”
“I want to shout out Kerri Dellheim for her amazing customer service and work ethic. This morning I ran into multiple issues (of my own doing) and had multiple questions and problems needing resolved. She was kind, thoughtful and enthusiastic. She answered all my questioned with kindness and understanding and helped me solve all my issues. Great employee!”
“I work for Allstate and just needed help with a mutual client. Emily was able to help and she did it so fast and solved the problem for me within 10 minutes. She was very polite. Carrollton Bank makes it so easy to work with. Amazing customer service! Thank you!”
“10/10. I love this bank so much. I’ve been banking here for years. The people here are amazing and so loving everytime I come here. I recommend this bank for everyone!!”
8:30AM - 5PM
333 W Bethalto Dr, Bethalto
Banks
“My husband and I went to the Liberty Bank because it is in a group of banks under the umbrella of United Community Bank. We were surprised to find that Liberty Bank was in a building with both a pharmacy and a mailing service store. What a great idea.
The Liberty bank employees were very friendly and immediately greeted us as we walked in. We worked with Elizabeth. She is a delight. We actually enjoyed the visit. If we need an onsite banking visit in this banking group, we will definitely choose Bethalto Liberty Bank.”
“I went to the local Godfrey branch to open a new account, I waited until the last day, like pulling teeth, I put it off. It was not only pain-free but the ladies made me feel like I was home with family. They were so very kind and helpful. I didn't even notice how long we were there opening the new account because they had me so distracted with their kindness. I will never leave this branch as long as these ladies are there! They make it feel like home!”
9AM - 5PM
501 Wesley Dr, Wood River
Banks
“Once again Evan was outstanding he contacted me with a concern about some accounts that i opened. Went in and we talked about financial future. he is very knowledgeable and helpful and has put me on the correct path for my financial situation. Give this man a Raise!!! lol The rest of the staff are so inviting and are always ready to help in anyway possible. Banking doesn't have to be so serious all the time and this branch makes you feel comfortable 10 stars for you guys!!”
8:30AM - 4PM
2120 S State Rte 157, Glen Carbon
Banks
“This was such a wonderful experience for my 2 year old granddaughter! Everyone was dressed festively & so warm & friendly! We had a tough time trying to keep her fingers out of her mouth (excited & nervous, first time with Santa) but the photographer & Santa were so patient & sweet with her, we finally got a smile!! ♥️. Hot chocolate with all the goodies & a toy for the children. I might just need a savings account for her at this bank, & use the photographer, too (I’ll post her name when I find it). Thanks First Community Credit Union!”
“Tim and Kristin are incredibly helpful. They have helped me through many complicated investment and inheritance situations. They are always willing to offer advise and have not steered me wrong.”
“Its not only the huge profit you helped me earn in one week that I am grateful for Mrs Amandra Kelly my most joy is that I have finally found the expert trader to trust with my money and invest with, I really appreciate, your honesty, hard work, I found you almost at the point of giving up on trading because of scammers, but you proved you are different, and I am most grateful, I invest $500 and got $5,550 in just one week, I can boldly tell you Mrs Amandra Fx Trader is the right expert to work with, contact Amandra directly on these”
8AM - 5PM
2711 Godfrey Rd, Godfrey
Banks
9AM - 5PM
2627 State St, Alton
Banks
“First time at this branch as my bank on Washington closed. Booo! At any rate, Ms. Joanne was so helpful!!! She opened a new savings account for me and now I'm making 3.5% interest on my savings where as before I was making 0! Best experience ever!!! Thank you so much!!”
“I read a lot of bad reviews about associated bank.
In my experiance everything has been great
Customer service is always on par, Never had any problems with my account or even the mobile app. They are always understanding when there is an issue and are quick to resolve it
Good to have a hometown bank I can go into when I do have an issue.”
“One of the last remaining "hometown" banks! Each member of the staff is knowledgeable, friendly and always pleasant. I moved to this bank a little over a year ago as my old one was "bought out" and service declined tremendously. I was warmly greeted and have always been treated with kindness and a genuine smile.”
“I'm a new customer starting a personal account and a business account.I've encountered some delay in receiving the debit card.The tellers have been very kind and helpful.They're meeting my expectations for customer service.”
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“I looked up this branch on Google.com and found the local phone number. The teller was very helpful - she offered to call me the next day to verify a check had cleared my account. She remembered my name and my coming into the bank in the past. Good Service. Very good Experience.++++++++++++++++At 9:15 A.M. same morning: Called 800 number on Regions bank statement. I went through a very long, boring automated options menu that was not helpful - I made a selection. Message: "Due to unusually high call volume. . . Offered to call me back in 11 minutes." More than 11 min. later - phone rang; I answered. "Click" they hung up on me!I went to Regions.com web site and sent an Email. This came back as an error message and directed me to call an 800 number to report the error. I did - and got the same 800 number I called that hung up on me. I happened onto local phone number in Google.com (this number should have been on my banking statement).SUMMARY: People at the East Alton Regions Bank are stellar. I'm 66 years old. I used to carry bags of money from my parent's business into this bank when I was a young kid when it was known as East Alton Bank. Years later, our family became good friends with the president of East Alton Bank and his family. The staff at Regions Bank of East Alton have always been courteous and kind. We have a history. I always left with a good feeling. Good People!In contrast, the parent company, "REGIONS BANK" should not be in business. I've never encountered a business that insulates itself from customers' contact in so many different ways. If REGIONS BANK can't answer the phone 15 minutes after starting time due to unusually high call volume, they should probably hire more operators - not my problem. . . If a business promises to call me back 11 minutes later then hangs up - if they make Email an option on their web site and respond with an error message that directs me to an 800 number that doesn't work, they don't want people's business - go to any other bank in town. . . there are lots of them!”