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“Whoever Crystal is, she went above and beyond to help locate a package, I assumed was scattered across the cosmos. Within fifteen minutes, it was here. ? Even if it wasn’t, her kindness made my day.”
11AM - 6PM
375A S County Center Way, St. Louis
Post Offices
“Went in for a passport application and was the first person there. Ahmena (clerk #15 on the receipt) was super nice and helpful! She had me in and out in just about 15 minutes or less! I'm glad she works there!”
“Visited at 11:15 on a Friday. No wait. The post office is small but brightly lit and well laid out. The woman at the desk was friendly and helpful. She may have been the only one working and I don’t know what her lunch break is, but I had a very smooth experience at the time I went. I recommend if you’re downtown.”
“We still feel the need to take letters INSIDE the post office, after a number of our letters placed in the drop box were stollen last year and thief’s took the checks and forged them for large amounts of money.
I was assured there is a new box that locks better, but we are weary.”
8:30AM - 5PM
800 Columbia Centre Dr, Columbia
Post Offices
“Had a great experience at the Columbia Illinois post office today, man helped us get passport photos and prepare our packet to mail in, awesome professionalism and courtesy.”
“I recieved exceptional customer service from the representative Ranisha and the male manager on duty. Ranisha immediately greeted with a smile and helped me solve my package issue with a positive attitude. She was professional and knowledgeable. I will be returning to this location for all my postal needs. Thank you guys again for saving the day!”
“This was my first time at the new location and it was wonderful! I went just before 10am on a Wednesday, and there was only a few other customers in the store. Jill was the worker there, and she was so sweet and helpful. She was efficient and professional and I appreciated her knowledge. The new place is so spacious and clean, too!”
“Update 4/15/25: I went back again to mail taxes and Anecia was again knowledgeable, professional, efficient, and courteous. I am actively going to this post office now even though it's farther away because I've had a good experience here.
Anecia was knowledgeable, professional, efficient, and courteous while helping me to renew my passport.”
“This post office is right next to my work, so I frequently go there. The woman that works this small post office is incredible and provides exceptional customer service.”
“Michael was amazing help to me. He went above and beyond to help me with a tracking number for a package. He did everything he possibly could to locate information. He definitely needs to be recognized for his work ethic.”
“I want to comment on the new postal worker by the name of Carmen who delivers at Cottonwood Park Apts. Carmen always has a great attitude no matter what the weather conditions are and time of the day. I am truly blessed to have her on this route and the USPS need MORE people who is dedicated like she is. SHE IS AWESOME, and I had to write about her. Thanks Carmen”
“These folks have been extremely helpful on several occasions when I needed to track down an international package. They have contacted sorting facilities, checked personally with mail carriers, and actually called me back when they said they would. People here have really gone out on a limb for me, which I never expected.”
“as an adopted American they don't make getting your passport an easy process, but Annie went out of her way to make it seamless! she's very kind too and just brightens the day even waiting in long lines”
“I had an appointment for my passport application and Lottie was very helpful walking me through the requirements. She was so kind to wait for me to go and get cash since I only had the credit card with me. She was very professional and friendly, making the event smooth and pleasant. Thanks Lottie. You are amazing.”
“Not sure why this location gets low ratings—I've always found it incredibly convenient for the neighborhood. I typically stop in just to drop off a letter or package, and it's a quick, easy process. The attendants are consistently pleasant, efficient, and helpful. It’s a dependable spot that makes mailing errands painless.”
“Not busy at all at 5:30pm on a Friday. The gentleman who helped me was great - he helped me with my money order and checked my passport application before I mailed it in.”
“It has never failed that I go humbly into our Post Office with an unusual problem and throw myself on the mercy of their counter. It can be James or any of the staff that reassure me they've got this, and they do. Cheerfully, without making me feel like the inadequate customer I feel I am! I have always loved the postal workers, I especially love my Millstadt ones! Thank you! Merry Christmas!Penny Jestes”
12:30 - 4:30PM
3900 Collinsville Rd, East St Louis
Post Offices
10AM - 1PM 2 - 5PM
116 Emma Ave, Dupo
Post Offices
“Bad stuff first: The hours are VERY RANDOM. They close down for lunch at times that aren’t posted. I attempted to drop off packages today and was greeted with: “OUR COMPUTERS ARE DOWN” handmade sign and locked doors. This was on a Saturday, so it’s fitting, and I still had other open post office options. There is no parking lot, so it’s street parking, but that’s never been an issue for me. You won’t find much in the way of packing supplies, so don’t expect to find priority boxes in many sizes/quantities, packing tape, etc.Next, the AWESOME stuff: this spot is very close to my place, the staff is VERY, VERY friendly, which, as we all know, is a rarity when your faced with going to the USPO. There is hardly ever a wait, and if so, it’s less than 5 mins TOPS. I once got bit*hed at by some lady that assumed I jumped the line (obviously not the case, and then offered her my spot), so this is to say that the clientele is pretty, uh, interesting, BUT the workers behind the counter are AWESOME: super efficient, helpful, and friendly. It sometimes feels like my own personal post office, as I get in and out quickly.”
“I had a misunderstanding/issue and reported it. Dennis, Kyemia, and Veronica immediately took action. They took such good care of me! They exhibited exemplary customer service in rectifying, recovering, and seeing to the best outcome possible. I cannot thank them enough for all of their hard work, diligence, and professionalism. On top of this my mail ladies are always so polite and kind! Thanks USPS for the amazing service! Much appreciated!”
8:30AM - 1:30PM 3 - 5PM
801 Range Ln, East St Louis
Post Offices
“Had to ship a return item. It was quick and effortless. My only qualm was that I needed to tape the return label to the box and was informed that I needed to purchase my own tape.”
7:30 - 11:30AM
413 S 3rd St, Brooklyn
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“This is a review for mail carrier Eric Ramirez. Eric took over for our regular mail carrier who went on maternity leave. We had a problem receiving some mail and he went out of his way to find out what the problem was even after working many hours. He's a valued employee and his positive attitude and friendliness was a pleasure and a rare commodity today.”