United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
5636 Telegraph Rd, St. Louis MO 63129 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. The local Post Office at 5636 Telegraph Rd offers walk-in passport services. Customers praise the staff, particularly Tamika and Kerry, for their professionalism, efficiency, and positive attitudes. One reviewer describes Tamika as "an absolute angel" who made the passport application process feel like a "genuinely good time." Kerry is also recognized for his exceptional work ethic and attention to detail, helping customers with multiple passport applications when other locations turned them away. While some customers have experienced issues with the phone service and occasional disruptions in mail delivery, the majority of reviews highlight the friendly and personalized service provided by the staff at this location. Customers appreciate the personal connection they feel with the team and the overall positive experience they have when visiting this Post Office.
Most Recent Reviews
January 2025
No mail service for 2 straight days. No local phone number listed, just an 800 # that doesn’t take info or routes to local P.O. Your menu recording cuts in & out & gets garbled, skips, stops in mid service then is confused as to what customer is calling about. Terrible postal service. Worst ever it’s been...
read full commentMay 2026
I was lucky and went at a time when no one else was in line. I was served very quickly. I noticed there was only one person working at the counter. I don't know if any were in the back or if there was one person scheduled since it wasn't busy. Much better than when I usually go to the Post office!
April 2026
Went in for a scheduled passport service. Unfortunately the photo service was out of order and I ended up getting my photo done at Walgreens. Once I had the photo in hand, I retuned with all my documents ready to apply. Tamika assisted me and was amazing! I appreciate her kind spirit!
More Comments(126)
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